broadening our horizons…
Karen Williams, Camborne Dental PracticeIt was through a personal recommendation that we came across Practice Plan. We attended a Practice Manager's Finance Seminar and within the programme Practice Plan provided a presentation. There was a lady on our table that worked in a practice that promoted their independent plans and she was a raving fan, so we began to reconsider our options.
Our plan provider at the time had left us feeling very disappointed due to their lack of support and general dynamics, so it prompted us to look at other dental plan providers and that’s where Practice Plan stepped in. We were very impressed by what they could do for us, especially the introduction to a network of business specialists and the marketing support to help us develop our team, grow our business and improve profitability.
I have come to learn about the importance of promoting our practice, and what’s great is that Practice Plan provides a wide range of services that enable us to do that. So far, we have utilised their marketing support, workshops and consultancy days and are very much looking forward to making good use of all the other support services available to us, especially when everyone is always so supportive and friendly!
The support we have received from our Regional Support Manager, Lynn Leach has been fantastic and the training we have received from her has been invaluable. Lynn has given us the confidence and reassurance to believe that we are operating a successful practice, she is totally amazing, as well as a friend and one of our team.
Our move over has only been fairly recent, but everything is going really well. The plans are now so attractive to our patients that we are already seeing a growth in our membership and an increase in our regular income. It is a true practice builder and a product that gives our team the confidence to promote the plans.
What makes me want to refer Practice Plan is the fact that the business is so unique. The support they have provided has helped us to promote our practice and differentiate ourselves from the competition. They have broadened our horizons and increased the choices available to our patients. The rest is history; we receive so much support from Practice Plan now!
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Camborne Dental Practice based in Cornwall has been established for 20 years and with a team of four dentists, two hygienists, one practice manager, along with a mixture of seven nurses and receptionists, they have a wealth of experience. The innovative and modern practice is committed to delivering a personal service by providing an individual approach coupled with high quality dentistry for which they have gained an excellent reputation.