Watch this on-demand recording of Nigel Jones, Shawn Charlwood, Lisa Bainham and Emma Anastasi, as they discuss how the impact of the pandemic and Brexit has created the one of the biggest challenges facing NHS dentistry to date: a staff recruitment and retention crisis.

This is an on-demand video which was recorded with Dental Update on Tuesday 14th September 2021. It has a duration of 1 hour 30 minutes.

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Event information

With a surge of clinicians and the wider dental team feeling disillusioned with the profession, and in some cases leaving dentistry altogether for a less pressurised job, many NHS dental practices are experiencing high staff turnover and a lower than ever response rate to their recruitment advertising, which is only serving to deepen NHS dentistry access problems and cause a recruitment and retention crisis.

During this webinar, Nigel, Shawn, Lisa and Emma discussed…

  • What’s happening within the NHS dental landscape that has resulted in the recruitment and retention crisis
  • How dental teams are feeling and their reasons for leaving the profession
  • The impact this crisis is having on patients accessing NHS dentistry
  • How to create a positive workplace culture in your practice and boost motivation and morale to help increase staff retention
  • Ideas and expert advice on overcoming recruitment difficulties to help you find the right team members for your practice
  • Predictions for the future of NHS dentistry and how this will affect the recruitment and retention crisis.

About the speakers

Nigel Jones

Nigel Jones is the Sales and Marketing Director at Practice Plan and has been working in the dental sector for over 30 years. He has a special interest in the development and future of NHS dentistry in the UK.

His knowledge and passion for dentistry has led him to become a trusted voice, offering invaluable advice on how to strategically and successfully run a practice and be named in the Dentistry Top 50 of influential people within the profession.

Shawn Charlwood

Shawn Charlwood is Chair of the British Dental Association’s General Dental Practice Committee (GDPC) having been part of the committee for 12 years. He also sits on the GDPC-LDC Regional Liaison Group, GDPC Associates Group, the BDA’s Review Body Evidence Committee and the British Dental Guild. Shawn has also been principal dentist at a large mixed practice in Lincoln for 25 years.

Lisa Bainham

Lisa Bainham began her career as a dental nurse in 1994 and became practice manager at The Old Surgery Dental Practice in Crewe in 1998.

Since then, Lisa has gained a wealth of knowledge and is currently supporting other practice managers in her role as President of ADAM (The Association of Dental Administrators and Managers), as well as becoming a well-known name within the dental industry and building her own dental consultancy business.

Emma Anastasi

Emma Anastasi is the Founding Director of Diamond Dental Staff and has over 13 years’ experience of working in the dental sector at a mixed dental practice, including the role of a dental receptionist, dental nurse and finally becoming a practice manager before going on to launch Diamond Dental Staff in 2018.

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Location Date & Time
NHS Dentistry Discussed: The Recruitment and Retention Crisis Watch on demand Watch now