Effective Selling Skills for your Practice Team - Burton Upon Trent
During this interactive workshop, experienced business builder and people developer Simon Tucker will show you how to think differently about your communication process, improving your team's ability to 'sell' and increase treatment uptake within your practice.
Back by popular demand, this event will arm you with the selling and communication skills needed to help your team grow in confidence, leading to stronger internal and external relationships.
Simon strongly believes good sales people need to be good listeners and good conversationalists. He will explain the difference a consistent internal and external communication process can make to the success of your practice!
Treatment acceptance increases when the whole dental team work together, hence why the communication process within the practice is so important.
And it's not just about face-to-face communication. To sell effectively over the telephone, you need to have a telephone communications process that suits your practice and your front desk team. During this dynamic workshop, Simon will talk you through the foundations needed for you to build a process that works for you.
This event takes place from 2.00 pm to 5.00 pm and will provide you with three hours of verifiable CPD.
Wednesday 31st January 2018
- Be inspired to think differently about the selling process.
- Understand why selling is really just a conversation.
- Recognise the key communication skills required when talking to patients.
- Understand how to convert more telephone calls into appointments.
- It's an informal afternoon mixing with like-minded people in a relaxed setting.
*This event is exclusive to Practice Plan and Medenta members*
Simon Tucker is the owner of Profitable Conversation, a consultancy business working with dental practices to continuously develop their teams’ communication skills. Simon is also a salesman, experienced business-builder and people developer.
Exclusive event for Practice Plan and Medenta members:
£25 per person