Are you a dental practice looking to join Practice Plan?

If you’re a dental practice looking to make a move away from the NHS, switch plan provider, or introduce a dental membership plan, contact our Relationship Support Team on 01691 684165 or fill in the contact form here.

Are you already a Practice Plan practice?

If you’re already part of Practice Plan, you might find what you need in your Supportal account, where you can:

  • Seamlessly sign-up patients
  • Carry out your annual fee increase
  • Download monthly statements
  • And much more…

However, if you’d like to speak to a member of our team, you can reach out to the teams below.

For patient queries, contact our Customer Services Team

01691 684120

For practice queries, contact our Relationship Support Team

01691 684165

For any queries relating to The Scheme, you can call our Assistance Team

0330 053 2061

Office hours are 9.00 am – 5.00 pm, Monday to Friday.

Calls are recorded for training and compliance purposes.

Are you a patient?

If you have any questions about your membership plan, please check out our brand-new online patient portal, MyPlan, that puts you in control.

With MyPlan, you can easily:

  • Update your personal or bank details at any time
  • View and manage your plan payments, and access important documents such as the latest Privacy Policy
  • Start a request for assistance from the Worldwide Dental Emergency Assistance Scheme in the event of a dental emergency.

Alternatively, if you’d like to contact someone at Practice Plan, please get in touch with your preferred route where our Customer Services team will be happy to help.

Please note that due to data protection regulations, we cannot accept any payment instructions via our online messaging service without further identity checks.

Putting things right

At Practice Plan, we do everything we can to ensure you get the best service possible, but if you are unhappy with the service you have received and would like to make a complaint, please find out how here.