Are you a patient?
If you have any questions about your membership plan, please check out our brand-new online patient portal, MyPlan, that puts you in control.
With MyPlan, you can easily:
- Update your personal or bank details at any time
- View and manage your plan payments, and access important documents such as the latest Privacy Policy
- Start a request for assistance from the Worldwide Dental Emergency Assistance Scheme in the event of a dental emergency.
Alternatively, if you’d like to contact someone at Practice Plan, please get in touch with your preferred route where our Customer Services team will be happy to help.
Please note that due to data protection regulations, we cannot accept any payment instructions via our online messaging service without further identity checks.
Putting things right
At Practice Plan, we do everything we can to ensure you get the best service possible, but if you are unhappy with the service you have received and would like to make a complaint, please find out how here.