31 Mar 2020  •  Podcasts, Uncategorized, Covid-19  •  2min read By  • Practice Plan

Effective patient communication during COVID-19

Ashley speaks to Les Jones about how he is dealing with the current crisis.  How to use time away from your patients constructively and the importance of routine to maintain health and mental wellbeing. He covers utilising the time away from consultations to increase communications resulting in strengthened relationships, education and enhanced patient loyalty.

What you’ll hear today:
  • How to communicate and how frequently to do this – What channels to use and how often you should use these
  • Effective time management to ring fence clients – Where to focus your time to keep patients in the loop
  • Target audience and added value – Who do you target and how to make content relevant to them.
Who should listen:
  • All practice owners and managers.
About Ashley:

Ashley is one of the Dental Industry’s leading trainers and consultants, in the last 23 years over 15,500 delegates have taken Ashley’s Two Day Ethical Sales & Communication course in over 13 countries world-wide.

Ashley is the author of ‘Don’t Wait for the Tooth Fairy – How to Communicate effectively & create the Perfect Patient Journey‘ and ‘You are Worth it – Talk money with confidence & achieve the income your services deserve.‘ In short, he is excellent at helping dentists and their teams connect better with their patients, so that they can finally deliver the dentistry that they love to do and most importantly their patients want.

*Recorded on the 30th of March 2020

Find out more about Bodcast here!

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