28 Aug 2026  •  Podcasts, Practice Management, Dental Landscape  •  1min read

How great communication paves the way to patient satisfaction with Jenna Ellis

In this episode of the business of dentistry podcast, host, Hazel Dockery is joined by Jenna Ellis, a registered dental technologist at GoDigital-Dental to discuss how good communication can improve the relationship between the practice and the laboratory. 

What you’ll hear:

  • Why is communication so important in the role of dental technicians
  • Shade taking is the biggest fall in communication between the practice and the lab
  • How blue light filters on glasses can make it difficulty with shade taking
  • A growing decline in the shortage of dental technicians in the UK

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