Why the Right Training Matters for Treatment Coordinators with Claire Frisby

In this episode of the business of dentistry podcast, host, Hazel Dockery, is joined by TCO (treatment care coordinator) mentor and social media marketing expert, Claire Frisby, to talk about the role, how sometimes people are poorly prepared to assume it and the ways she mentors TCOs to integrate seamlessly into the practice.

What you’ll hear:

• The lack of preparation and support offered to some new TCOs
• Ways TCOs can integrate themselves into the patient journey if they experience push back from other team members
• What makes a good treatment care coordinator

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