Transitioning from NHS dentistry to a more sustainable private model is a significant decision, often driven by financial pressures, administrative strain and limited clinical time. For Lisa Mullarkey, Practice Principal at Mount Wise Dental Practice in Plymouth, remaining within the NHS had become increasingly unviable.
With support from Practice Plan, the practice undertook detailed, data‑led pre‑planning using patient numbers and diary insights, providing clarity and reassurance. Comprehensive team training and centrally managed patient communications eased the transition.
The results were swift, with membership targets exceeded early, predictable income secured and greater autonomy achieved, allowing the practice to refocus on patient care and team wellbeing.