Choosing to move plan providers was a significant decision for Dr Gangotra at Mango Tree Dental, but one that quickly proved to be absolutely the right step. The standout factor that influenced their move was the exceptional support they received from their Practice Plan Regional Support Manager.
From the very beginning, the level of guidance, communication and in‑person support went far beyond what they had experienced before. They genuinely felt handheld through the entire process, which removed all the stress and uncertainty that usually comes with transitioning providers. What impressed them the most was that the support didn’t stop at simply providing the plan. Practice Plan offered a whole suite of additional benefits that have had a tangible impact on the practice, including:
- Consistent, proactive communication that kept the whole team informed
- Front‑of‑house training that gave the reception team greater confidence in discussing the plans with patients
- Highly relevant events filled with practical, easy‑to‑implement ideas that they could take back into the practice immediately
- Branded marketing support that aligned perfectly with the practice’s look and feel.
These weren’t just “extras”, they were invaluable parts of ensuring the transition was smooth and their team felt fully supported at every step.
Chapters timeline:
00:05 – Why we switched provider
00:26 – Benefits of Practice Plan’s support
00:52 – Hand-held throughout the process
01:08 – Practice Marketing support
01:28 – Benefits of being custom-branded
01:58 – In-person support element
02:27 – Get in touch…
Whether you’re looking to switch plan providers, introduce a plan, or convert from NHS to private practice, to discover how Practice Plan can benefit both your practice and your patients, click here.