Online training for your membership

Once your plan has been in place for a while, it can be easy to lose focus on it. Or if you have a new team member start, having a place you can direct them to to watch and download relevant trainings materials can help plan stay in the forefront of your team’s mind.

Below are some tips and advice on how to effectively manage your plan …

An introduction to Membership Plans

Here we talk you through what is membership, the types of membership you can introduce, what they can include and reasons why you should have a membership plan in place.

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An introduction to Supportal

Watch this short video to show you how to navigate around the plan patient management system – Supportal.

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Supportal - signing patients up

Watch this short video to show you how to sign up a patient in-practice or at-home on Supportal.

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Supportal - User guide

This guide will give you some pointers on what the system can be used for and what you will need to consider when using it.

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Scheme - Introduction

In this video, we will introduce you to the Worldwide Dental Emergency Assistance Scheme. We’ve broken these down into a series of 4 videos with audio including; the introduction, dental trauma, dental emergency and additional benefits and exclusions.

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Scheme - Dental Trauma

In this video, we will take you through the ‘Dental Trauma’ section of the Worldwide Dental Emergency Assistance Scheme with audio.

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Scheme - Dental Emergency

In this video, we will take you through the ‘Dental Emergency’ section of the Worldwide Dental Emergency Assistance Scheme with audio.

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Scheme - Additional Benefits and Exclusions

In this video, we will take you through the ‘Additional benefits and exclusions’ section of the Worldwide Dental Emergency Assistance Scheme with audio.

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Scheme - Full presentation

Download the full presentation if you’d prefer to review the whole document without the audio overlaid.

Download here

Understanding the benefits of a membership plan for your patients and the practice

Grab these top tips on introducing a plan into you practice and getting the best results out of your patients.

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The different types of membership plans and how they work

Discover the benefits of having different types of membership plans within your practice.

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The importance of the acid test

Watch and master budgeting your membership plans correctly in order to promote the value and benefits to the patient.

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Having conversations with your patients about membership plans

Follow these effective steps on starting conversations about the membership plans with your patients.

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Keeping track of members, how payment collection works and signing up patients

Follow these steps on how to master all aspects of housekeeping within your practice.

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Support and tips for being prepared

Follow these simple steps on making sure your practice is prepared for promoting your membership plans.

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8 top tips for plan membership success

Take advantage of these top tips on ways to create successful membership plans.

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Convert more patients onto plan

The top tips from preparing for the day ahead to marketing and new patient enquiries.

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The membership process

This handy summary process diagram will keep your team on track to plan membership success.

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Plan benefits for your patients and practice

A simple breakdown of all the benefits that a membership plan will bring to your patients and practice.

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How to sell your membership plan

We’ve gathered together some hints, tips and example scripts to support you when it comes to talking to your patients about your dental membership plan.

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Plan promotion checklist

Ensure you have everything in place to maximise your membership growth. This checklist is also useful for completing regular check-ins.

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Top tips for building your plan

Les Jones, Creative Director at Practice Plan, walks us through the top tips to building up your plan.

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Plan social images

A quick and easy way to market your dental plan is using your social media pages. To help you get started, download our plan promotional social images.

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Promotional plan slides

Enhance your patient engagement in practice with our designed plan promotional slides for your TV in the waiting area which highlight the benefits of plan membership.

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Scheme posters

Download our designed posters to help promote the Scheme to your patients.

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Our brand new patient portal

MyPlan is the online platform dedicated to dental membership plan patients enabling them to manage their personal and payment details from the comfort of their own home at a time most convenient to them.

Watch the demo

We value your feedback

We’d love to hear how you’ve found the plan training page so far, what you think has been the most beneficial resource and if there is anything else you’d like us to include in future.

Review here