Given recent events the number of patients on plan has never been so important. Those practices with a loyal plan base have weathered far better compared to those relying on a pay-as-you-go base.

Therefore, the loyalty that has been demonstrated to practices from their membership patients and the financial security it brought, has resulted in more and more practices focusing on making their plan either the default position or, at the very least, build upon their current membership numbers within their practice.

As a member we have gathered some useful tips and advice to support you to effectively build and maintain your plan membership…

Why now is the time to build your plan (and how to do it!)

Les Jones, Matt Hadman and Andrew Jowett share tips and hints on why now is the time to build your plan.

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Convert more patients onto plan

The top tips from preparing for the day ahead to marketing and new patient enquiries.

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Plan benefits for your patients and practice

A simple breakdown of all the benefits that a membership plan will bring to your patients and practice.

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Practice barometer graphic

A handy editable graphic to track your practice team membership targets and rewards.

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Frequently Asked Questions about private dentistry

Many patients feel confused and uncertain about private dentistry, we’ve gathered the most common questions, along with the answers.

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Practice membership record

A useful daily practice membership record sheet to keep track of patients status and your conversion rate.

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The membership process

This handy summary process diagram will keep your team on track to plan membership success.

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Plan promotion checklist

Ensure you have everything in place to maximise your membership growth. This checklist is also useful for completing regular check-ins.

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How to create, grow and sell membership

A useful guide to understand how to stand out, and understand what people want when they buy something.

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Top tips to make your receptionist stand out from the crowd

Hints and tips on first impressions, understanding a patients needs and the perfect membership pitch.

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Spondon Dental: All about our plan

Principal, Dannick Jethwa, explains how and why he implemented a membership plan in his practice and shares his insights for the best results.

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Patient number improvement strategy

Quick fire strategy tips to support you with new, existing and cancelled patients.

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How to sell your membership plan

We’ve gathered together some hints, tips and example scripts to support you when it comes to talking to your patients about your dental membership plan.

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Ensuring your patients are happy to return back

Regional Support Manager, Matt Hadman, shares his thoughts on ensuring that your patients feel confident about their safety when returning back to your practice.

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Building a plan within your practice

Selling coach, Ashley Latter, chats to Les Jones and discusses the top tips for building a plan within your practice.

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Why we run a membership-only practice

Listen to The Shrubbery partners, Sally-Anne and Jessica, talk about their membership plan and how they make it work.

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Plan membership is a team effort

Business Manager, Rachel Dilley, from Townhall Dental explains why their membership would be nothing without commitment from the team and sharing her tips for success.

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New practice access control guide

A guide to setting your dental team’s access to your practice online services.

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A guide to Online Services

How to get the most from your access to Online Services and effectively manage your membership plan.

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Why we run a membership-only practice

Josie Hutchings speaks to Jessica Crawford-Clarke about their experience of running a practice on a membership-only basis…

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Top tips for building your plan

Les Jones walks us through the top tips to building up your plan.

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