Podcasts

Leading with communication

Les Jones talks to Chris Barrow about how leaders within dental practices can handle the current situation. Chris shares his thoughts on what can be done right now to ensure the best chance of a…

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Effective patient communication during COVID-19

Ashley speaks to Les Jones about how he is dealing with the current crisis.  How to use time away from your patients constructively and the importance of routine to maintain health and mental wellbeing. He…

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A conversation with Simon Thackeray on COVID-19

Simon Thackeray talks about how the current Covid crisis is impacting his practice and the dental profession as a whole. He discusses the measures he has put in place and looks at what the future…

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Grow your patient membership plan

Ellie Young talks through all the key things you need to consider in order to grow your patient membership plan. She explains the processes you should have in place and the difference involving the full…

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Brilliant video with just your smart phone

Practice Plan’s Videographer Fern Lloyd explains how you can get engaging video content for use on your website and social media channels, using just your smartphone. She covers the different types of videos you can…

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What makes a good leader?

Chris explains what makes a good leader. He discusses the importance of having a vision, setting a good example and what to do if you find yourself tolerating behaviours you don’t want within your team.…

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The importance of webforms

Les Jones shares his experiences as a ‘mystery shopper’. Posing as a married mum of one who has recently moved and is looking for a dental practice, he completed a web enquiry form for a…

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Should you sell your practice?

Chris discusses the current trends with regard to choosing who to sell to. He also discusses possible alternatives to selling and explains the concept of the self-managing dental business. What you’ll hear: The reasons why…

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The benefits of holding an open day in your practice

Sophie and Pippa from our events team share their expert advice for event planning. They explain the benefits of holding an open day and provide top tips for making sure you get the best from…

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How to apply creativity in your practice

Les Jones draws on his own experience creating and publishing his magazine, Elsie, to share his advice for generating creativity in your practice. He explains how to overcome common obstacles to help you to get…

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What is the point of setting goals if you don’t reach them?

Chris shares his perspective on setting goals and trying to reach them in terms of sailing. He discusses the effect of external factors and the need to adapt to them. He also explains the value of setting the goal in the first place.

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How to get the best from working with your designer

Nick talks through the important things you need to consider when you’re working with a designer. This should ensure you have the best experience and achieve the desired result with your marketing material.

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