Podcasts

What makes a good leader?

Chris explains what makes a good leader. He discusses the importance of having a vision, setting a good example and what to do if you find yourself tolerating behaviours you don’t want within your team.…

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The importance of webforms

Les Jones shares his experiences as a ‘mystery shopper’. Posing as a married mum of one who has recently moved and is looking for a dental practice, he completed a web enquiry form for a…

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Should you sell your practice?

Chris discusses the current trends with regard to choosing who to sell to. He also discusses possible alternatives to selling and explains the concept of the self-managing dental business. What you’ll hear: The reasons why…

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The benefits of holding an open day in your practice

Sophie and Pippa from our events team share their expert advice for event planning. They explain the benefits of holding an open day and provide top tips for making sure you get the best from…

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How to apply creativity in your practice

Les Jones draws on his own experience creating and publishing his magazine, Elsie, to share his advice for generating creativity in your practice. He explains how to overcome common obstacles to help you to get…

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What is the point of setting goals if you don’t reach them?

Chris shares his perspective on setting goals and trying to reach them in terms of sailing. He discusses the effect of external factors and the need to adapt to them. He also explains the value of setting the goal in the first place.

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How to get the best from working with your designer

Nick talks through the important things you need to consider when you’re working with a designer. This should ensure you have the best experience and achieve the desired result with your marketing material.

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Life as a Practice Manager

Before he joined Practice Plan and as a Regional Support Manager, Matt Hadman was a practice manager. Today he shares his experiences of life in practice and his tips for helping you achieve a more…

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The role of hygienists and therapists in the future of dentistry

Practice director, Lesley Morgan Barlow discusses the role of therapists and hygienists. She touches on how those roles have changed, how patients perceive them and where they will fit into the dental team of the…

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Mental Health in Dentistry Today

Bethany Rushworth and Rory O’Connor discuss mental health within dentistry in light of the recent Dentistry Confidence Monitor results. 84% of dentists who took part in the 2019 survey said their current role is having…

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Advertising is dead – so how are you going to attract new patients now?

Chris Barrow and Les Jones discuss the increasing evidence that the conversion rate for new patients from traditional and modern forms of advertising is reducing and what your practice should be doing in place of…

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Why your practice should be using social media

Mark Oborn shares his expert advice on how to use social media to help you attract and retain patients. He discusses the benefits of ongoing engagement between appointments and shares examples of the things to…

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