Podcasts

Looking towards the future with your team and plan patients

Richard Collard is joined by Matt Hadman and Zoe Wray to discuss communication with your team, plan patients and diary zoning. What you’ll hear today: What does the short and long term future look like…

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A conversation with Shaz Memon

Les Jones talks to Shaz Memon about COVID-19 business survival planning. After the success of his sell out book, Instagram for Dentists, Shaz shares his insights to support dental practices in navigating through this difficult…

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A conversation with Andy Elwood on Mental Health First Aid

Les Jones talks to Andy Elwood about mental health within dentistry during COVID-19. With considerable experience after serving 20 years with the emergency services, Andy shares the importance of mental health, particularly during the current…

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Leading with communication

Les Jones talks to Chris Barrow about how leaders within dental practices can handle the current situation. Chris shares his thoughts on what can be done right now to ensure the best chance of a…

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Effective patient communication during COVID-19

Ashley speaks to Les Jones about how he is dealing with the current crisis.  How to use time away from your patients constructively and the importance of routine to maintain health and mental wellbeing. He…

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A conversation with Simon Thackeray on COVID-19

Simon Thackeray talks about how the current Covid crisis is impacting his practice and the dental profession as a whole. He discusses the measures he has put in place and looks at what the future…

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Grow your patient membership plan

Ellie Young talks through all the key things you need to consider in order to grow your patient membership plan. She explains the processes you should have in place and the difference involving the full…

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Brilliant video with just your smart phone

Practice Plan’s Videographer Fern Lloyd explains how you can get engaging video content for use on your website and social media channels, using just your smartphone. She covers the different types of videos you can…

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What makes a good leader?

Chris explains what makes a good leader. He discusses the importance of having a vision, setting a good example and what to do if you find yourself tolerating behaviours you don’t want within your team.…

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The importance of webforms

Les Jones shares his experiences as a ‘mystery shopper’. Posing as a married mum of one who has recently moved and is looking for a dental practice, he completed a web enquiry form for a…

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Should you sell your practice?

Chris discusses the current trends with regard to choosing who to sell to. He also discusses possible alternatives to selling and explains the concept of the self-managing dental business. What you’ll hear: The reasons why…

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The benefits of holding an open day in your practice

Sophie and Pippa from our events team share their expert advice for event planning. They explain the benefits of holding an open day and provide top tips for making sure you get the best from…

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