Podcasts

Life as a Practice Manager

Before he joined Practice Plan and as a Regional Support Manager, Matt Hadman was a practice manager. Today he shares his experiences of life in practice and his tips for helping you achieve a more…

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The role of hygienists and therapists in the future of dentistry

Practice director, Lesley Morgan Barlow discusses the role of therapists and hygienists. She touches on how those roles have changed, how patients perceive them and where they will fit into the dental team of the…

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Mental Health in Dentistry Today

Bethany Rushworth and Rory O’Connor discuss mental health within dentistry in light of the recent Dentistry Confidence Monitor results. 84% of dentists who took part in the 2019 survey said their current role is having…

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Advertising is dead – so how are you going to attract new patients now?

Chris Barrow and Les Jones discuss the increasing evidence that the conversion rate for new patients from traditional and modern forms of advertising is reducing and what your practice should be doing in place of…

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Why your practice should be using social media

Mark Oborn shares his expert advice on how to use social media to help you attract and retain patients. He discusses the benefits of ongoing engagement between appointments and shares examples of the things to…

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Discussing the results of the latest Dentistry Confidence Monitor survey

Eddie Crouch shares his thoughts on the results of the survey and discusses what they mean for the profession going forward.

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How to handle complaints in your practice

Lesley talks about the different types of complaints you might receive in practice. She discusses the ways in which you can deal with them to stop them escalating and benefit your practice in the long…

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How embracing digital dentistry grew my revenue by 33%

Marcos White explains how he increased his revenue by over a third by committing to digital intraoral scanning. He also shares the other positive impacts it has had on both his team and patients.

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Nigel Jones shares his thoughts on the 2019 Dentistry Confidence Monitor results

Nigel Jones, Sales and Marketing Director at Practice Plan, shares the results of the latest Dentistry Confidence Monitor survey. He explains what the survey asked and looks at the themes revealed in the answers. Nigel…

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Improve your CSR, improve your business

Mark Topley unpacks the subject of CSR in a straightforward, engaging way that will leave you feeling inspired and knowing what you can – and should – do to make your CSR better. He also…

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How to radically increase your profits with facial aesthetics

The success of any dental practice relies on the three concepts of attraction, conversion and retention of patients. If you can master all three and apply them to facial aesthetics, you’ll be able to turbo-boost…

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How to maximise the value of your practice

Sarah Jarvis talks to Donna Hall about what dentists should consider when they want to grow their practice to maximise its value. In particular she focusses on the patient experience, and utilising technology.

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