Podcasts

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13 Jun 2025 • Podcasts, Practice Management

Maternity Matters with Sarah Buxton

In this Bodcast, Hazel Dockery is joined by HR and employment law expert Sarah Buxton to discuss the often-overlooked topic of pregnancy and family-related issues in dental practices. What you’ll hear: The legal gaps around…

28 May 2025 • Podcasts, Practice Management

Mastering Challenging Conversations with Lisa Bainham

Hazel Dockery from Practice Plan catches up with Lisa Bainham, Practice Manager and Chair of ADAM (Association of Dental Administrators and Managers), to hear her advice on how to handle difficult conversations in practice. What…

29 Apr 2025 • Podcasts, Practice Management

The magic of plan membership with Ulrika Skalberg

Amy Hansford, Regional Support Manager at Practice Plan catches up with Ulrika Skalberg, Dentist and Practice Owner at Teeth on the Heath, to talk about the growth in plan membership at the practice and the…

11 Apr 2025 • Podcasts, Practice Management, Dental Landscape

Navigating Practice Ownership with Andy Acton

Nigel Jones, Director at Practice Plan Group, is joined by Andy Acton, Director at Frank Taylor and Associates to talk about some of the challenges of being an independent practice owner and how to make…

26 Mar 2025 • Podcasts, Practice Management

Maximizing Your LinkedIn Potential with Miss Social

Hazel Dockery catches up with Gemma Starkey, otherwise known as Miss Social, to talk about LinkedIn and how to best use the platform. What you’ll hear: Benefits of LinkedIn Building a presence on the platform…

19 Mar 2025 • Podcasts, Practice Management, Dental Landscape

Rising costs for dental practices and improving profitability with Mike Blenkharn

Nigel Jones, Director at Practice Plan Group, is joined by Mike Blenkharn, Partner and Head of Dental at UNW LLP, to discuss the rising costs for dental practices and improving profitability. What you’ll hear: Impact…

25 Feb 2025 • Podcasts, Practice Management

The Ethical side of Ai with Hannah Burrow and Jay Shah

Hazel Dockery from Practice Plan is joined by Hannah Burrow and Jay Shah, Founders of Kiroku, to discuss the ethical side of AI and what to consider when implementing it into your business. What you’ll hear:…

20 Feb 2025 • Podcasts, Practice Management

Keeping plan alive in practice with Donna Hall

Donna Hall, Regional Support Manager at Practice Plan shares her top tips for attracting new and existing patients to your membership plan. What you’ll hear: How to communicate plan benefits to new and existing patients…

29 Jan 2025 • Podcasts, Practice Management

How to best use Instagram for your dental practice with Gemma Starkey

Hazel Dockery catches up with Gemma Starkey, otherwise known as Miss Social, to talk about Instagram and how to best use the social media platform. What you’ll hear: Introduction to Gemma Benefits of Instagram and…

18 Jan 2025 • Podcasts, Practice Management

Psychological safety and high performance teams with Fiona Ellwood BEM

Hazel Dockery from Practice Plan catches up with Fiona Elwood, Executive Director at the Society of British Dental Nurses, to discuss feeling safe at work and ways to improve psychological safety in practice. What you’ll…

20 Dec 2024 • Podcasts, Practice Management

The big switch off 2025 with John Greenshaw

Hazel Dockery from Practice Plan is joined by John Greenshaw, Owner and Director of Merlin Telecommunications Ltd, to discuss the upcoming changes to UK telecoms systems, how it will impact dental practices and action to…

11 Dec 2024 • Podcasts, Practice Management

Five bums on a rugby post – An effective questioning technique with Deborah Bell

In this latest Bodcast, Deborah Bell, Regional Support Manager at Practice Plan, shares an effective questioning technique that many of her practices have found beneficial when communicating and building rapport with patients. What you’ll hear:…

6 Dec 2024 • Podcasts, Practice Management, Marketing and Design

How to be more creative with Les Jones

Les Jones, Creative Director at Practice Plan shares his top tips for boosting creativity at home and in the workplace. What you’ll hear: What is creativity? Stimulate ideas by challenging and alternatives Quantity vs quality…

15 Nov 2024 • Podcasts, Practice Management

Navigating Career Paths for Dental Nurses with Hannah Whitworth

In this latest episode of Bodcast, host Laura Hills from Practice Plan is joined by Hannah Whitworth, Dental Nurse Development Manager, to talk about the diverse career paths available for dental nurses and how to…

6 Nov 2024 • Podcasts, Practice Management

Creating a Winning Culture in Your Dental Practice with Lucie Simic

Katrina James, Area Manager at Practice Plan is joined by Dental consultant Lucie Simic to delve into the significance of culture within a dental practice. They explore how cultivating a positive and defined culture can…

2 Oct 2024 • Podcasts, Practice Management

Insights from Hive Business Consultancy with Ross Martin

In this episode, Ian Eslick, Regional Support Manager at Practice Plan sits down with Ross Martin, a strategic consultant at Hive Business Consultancy, to discuss the essential role of dental specialist accountants and the importance…

25 Sep 2024 • Podcasts, Practice Management

Empowering dental nurses: Building value and recognition with Fiona Ellwood BEM

In this episode, Hazel Dockery is joined by Fiona Elwood, Chief Executive of the Society of British Dental Nurses. They discuss why it is so important for dental nurses to learn to value themselves and…

18 Sep 2024 • Podcasts, Practice Management

Be Supported: What should you expect from a dental plan provider?

Katrina James, Area Manager at Practice Plan discusses what you should expect from a dental plan provider as well as outlining the excellent support offered by Practice Plan. What you’ll hear about: Working with industry…