Podcasts

Rewards and incentives for your team

Jonathan Drury catches up Jayne Gibson, Regional Support Manager at Practice Plan to share her top tips for rewards and incentives for your dental team. What you’ll hear: Current recruitment issues Showing appreciation for your…

Read More

How to minimise last minute cancellations

Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them. What you’ll hear: How often…

Read More

Motivating your team

 In this weeks episode of Bodcast, Jonathan Drury catches up with Louise Bone, Regional Support Manager at Practice Plan to share her top tips for motivating your team. What you’ll hear: Reasons some teams…

Read More

How to upskill and get the best out of your dental nurses

In this weeks bodcast, Jonathan Drury catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to discuss the importance of investing and supporting your dental nurses. What you’ll hear: How Lisa…

Read More

Systemic Resilience

Johanna Hooper, Director at Limitless Peak Performance talks about systemic resilience, what it means and the importance of it in the workplace. What you’ll hear: What is systemic resilience Resilience as an individual, team and…

Read More

Patient records, consent and data protection

Pat Langley, CEO of Apolline, shares her top tips when it comes to keeping excellent patient records and information. What you’ll hear: What information you need to have on record The importance of keeping data…

Read More

Inductions for new team members

Zoe Close, Head of Sales at Practice Plan joins us in this latest bodcast to discuss the importance of creating an induction programme for new team members. What you’ll hear: The importance of inductions Key…

Read More

The latest updates to HR and employment law

Sarah Buxton, Employment and HR specialist, joins us in this latest podcast to give an update on the recent changes to HR and employment law. What you’ll hear: Updates to statutory payments Bereavement leave National…

Read More

Top tips for getting patients on plan

Michelle Hardy, Sales Support Manager at Practice Plan Group shares her top tips for getting more patients on your membership plan. What you’ll hear: The importance of having an action plan and setting targets The…

Read More

Your leadership shadow – understanding the impact on your team

In the second BoDcast from Johanna Hooper she shares her insights into leadership types, how these can impact on the team and engagement styles to optimise team performance. What you’ll hear: What are there common…

Read More

The five R’s of recovery: Resilience

Following on the from the previous episodes of The Five R’s of Recovery BoDcasts, Andy McLachlan talks to Aemelia Wright about ‘Resilience’ in the final of this five part series. Offering an insight into the…

Read More

The five R’s of recovery: Retrain

Nicki Rowland introduces the fourth in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘resolve’. What you’ll hear:…

Read More

The five R’s of recovery: Rebuild

Following on the from the first two R’s of Recovery BoDcasts, Andy McLachlan talks to Aemelia Wright about ‘Rebuild’ in the third of this five part series. Offering an insight into the course available from…

Read More

Top observations of things that don’t change

Gary Nelson rounds the year off with his top seven observations of things that don’t change. 2020 has been a year like no other in so many ways, but in many ways it’s been a…

Read More

The five R’s of recovery: Resolve

Nicki Rowland introduces the second in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘resolve’. What you’ll hear:…

Read More

The five R’s of recovery: Regroup

Nicki Rowland introduces the first in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘regroup’. What you’ll hear:…

Read More

Diary zoning benefits and implementation

Matt Hadman, Business Support Manager at Practice Plan talks through the benefits of diary zoning. With guidelines disrupting the usual ways of working Matt shares his insights into how this works in practice and the…

Read More

Life back in practice post lockdown – Part Three

Simon Thackeray talks to Les Jones in part three of our ‘Life back in practice’ series. Simon shares his updates on how he and the team are adapting to the new ways of working, the…

Read More