Podcasts

Challenges and changes through COVID-19

Eleanor Young, Business Development Manager talks to Simon Walker, owner at Headless Cross Dental Care, about the challenges he has faced during lockdown and the practicalities of reopening. With so many considerations for the practice,…

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Recovery post COVID-19

Michael Bentley talks about the road to recovery for dental practices as we welcome the team and patients back. Michael details some of the less talked about subjects ahead of reopening. What you’ll hear: The…

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Minimal Attendance Dentistry (MAD) ahead of reopening

Chris Barrow talks about putting plans in place ahead of the first phase of reopening. Whilst a definitive return to work date has not yet been issued, but many feeling this is imminent, Chris details…

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Practice Housekeeping during COVID-19

Ashley Latter talks about what you can be doing right now amid COVID-19 lockdown ahead of current restrictions being lifted. With practical tips and advice, he highlights the importance of utilising this time wisely ahead…

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Leading through uncertainty

Les Jones talks to Jude Jennison about leading through uncertainty as lockdown continues. Jude has been working with uncertainty all her life and understands the anxiety that this can cause. With numerous years’ experience she…

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Looking towards the future with your team and plan patients

Richard Collard is joined by Matt Hadman and Zoe Wray to discuss communication with your team, plan patients and diary zoning. What you’ll hear today: What does the short and long term future look like…

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A conversation with Shaz Memon

Les Jones talks to Shaz Memon about COVID-19 business survival planning. After the success of his sell out book, Instagram for Dentists, Shaz shares his insights to support dental practices in navigating through this difficult…

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What makes a good leader?

Chris explains what makes a good leader. He discusses the importance of having a vision, setting a good example and what to do if you find yourself tolerating behaviours you don’t want within your team.…

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The importance of webforms

Les Jones shares his experiences as a ‘mystery shopper’. Posing as a married mum of one who has recently moved and is looking for a dental practice, he completed a web enquiry form for a…

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Should you sell your practice?

Chris discusses the current trends with regard to choosing who to sell to. He also discusses possible alternatives to selling and explains the concept of the self-managing dental business. What you’ll hear: The reasons why…

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Life as a Practice Manager

Before he joined Practice Plan and as a Regional Support Manager, Matt Hadman was a practice manager. Today he shares his experiences of life in practice and his tips for helping you achieve a more…

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The role of hygienists and therapists in the future of dentistry

Practice director, Lesley Morgan Barlow discusses the role of therapists and hygienists. She touches on how those roles have changed, how patients perceive them and where they will fit into the dental team of the…

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