Podcasts

Overcoming the barriers to converting from NHS to private practice

Michelle Hardy, Sales Support Manager at Practice Plan answers some of the common questions and barriers to converting from NHS to private practice. What you’ll hear: Barriers including Losing patients Reaction from local press Will…

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How to pay associates for plan membership income

Next up in our ask the experts series we catch up with Sarah Barnard, Regional Support Manager at Practice Plan, who shares different ways for paying your associate dentists with plan membership income. What you’ll…

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DenGro: Dental Software for Dentists

Neil Stephen, CEO of DenGro joins us in this latest podcast to talk about the CRM system specifically designed for dental practices, some of the benefits of using it and how good conversations can lead…

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Dental Mentoring Network

Michelle Hardy, Sales Support Manager at Practice Plan catches up with Fiona Ellwood BEM, Founder of Dental Mentoring Network to discuss the benefits of mentoring and how to get started. What you’ll hear: How Fiona…

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Should you utilise your team or outsource your marketing?

Les Jones, Creative Director at Practice Plan catches up with Hayley Irons, Director at HI Marketing Ltd to discuss the differences and benefits of utilising your dental team to manage your marketing or wether its…

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How to handle NHS call enquiries

Donna Hall, Regional Support Manager at Practice Plan shares her top tips on how to handle calls enquiring about NHS dental treatment and convert more patients on a private basis. What you’ll hear: Asking patients…

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Opportunities to up-skill for dental nurses

Michelle Hardy, Sales Support Manager at Practice Plan catches up with Fiona Ellwood BEM, Executive Director at the Society of British Dental Nurses, to discuss the role of a dental nurse, the importance of them…

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10 top tips for increasing your word of mouth referrals

Our latest podcast series “Ask the experts” introduces you to all of our Regional Support Managers who are highly experienced and hugely knowledgable about dentistry. To kick the series off we are joined with Amy…

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The benefits of clinical hypnosis and therapeutic language in dentistry

Jenny Page, Dentist and accredited member of the British Society of Clinical and academic hypnosis shares the benefits of using clinical hypnosis in dentistry and the difference it can make to the patient journey. What…

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How to deal with the recruitment and retention cycle in dentistry

Les Jones, Creative Director at Practice Plan catches up with Chris Barrow, Dental Business Coach to discuss the current recruitment and retention problems in dentistry, how to recruit the best talent for your practice and…

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The benefits of offering career breaks in your dental practice

Sarah Buxton, Director and HR and employment solicitor at FTA Law discusses considering career breaks for your employees in practice and the policies to put in place. What you’ll hear: What is a career break…

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Top tips for keeping a happy team

Lucy Simic, Dental business consultant, shares her top tips for keeping your dental practice team happy. What you’ll hear: Are your team engaged and focused? Team development – Know your teams skills and how they…

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Refreshing your patient journey and keeping plan alive in practice

Amy Hansford, Regional Support Manager at Practice Plan, shares her top tips for utilising your patient journey and managing your membership plan in practice. What you’ll hear: Importance of the patient journey Finding the right…

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Maximising your potential in practice

Katrina Rees, Area Manager at Practice Plan shares her top tips for maximising potential in your dental practice and identifying new opportunities in your business. What you’ll hear: How the current landscape is affecting costs…

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Getting started with diary zoning

In this latest episode of Bodcast, Fern Lloyd is joined with Deborah Bell, Regional Support Manager at Practice Plan Group to talk about diary zoning, how it can help with time management in practice and…

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How to encourage patients to retain their plan membership

Michelle Hardy, Sales Support Manager at Practice Plan shares her top tips for retaining your patients on membership plans. What you’ll hear: Benefits of having plan membership for the practice Ensure front desk team are…

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How to deal with stress in the workplace

Employment and HR specialist, Sarah Buxton, shares her top tips to deal with stress in the workplace and ensure you have the right protocols in place. What you’ll hear: Definition of stress Signs and symptoms…

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Recruitment in Dentistry – Utilising digital platforms and word of mouth

Chris Barrow, Dental business coach, shares his thoughts on recruitment in dentistry and his top tips on what to include in job adverts. What you’ll hear: Changing the narrative on recruitment Utilising your social/digital platforms…

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