Practice Management Archives

Podcasts

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30 May 2022 • Mental Health, Podcasts, Practice Management

Managing the welfare of your team

In this weeks episode of bodcast, Michael Bentley, Patient experience manager and dental business consultant talks about looking after the welfare and wellbeing of your team and shares practical ideas you can start implementing in…

27 Apr 2022 • Mental Health, Podcasts, Practice Management

The Calming Dentist

Katrina Rees, Area Manager at Practice Plan, catches up with Niall Neeson also known as The Calming Dentist, to discuss dental anxiety and the importance of the patient journey. What you’ll hear: Introduction to Niall…

22 Apr 2022 • CSR, Podcasts, Practice Management

Responsible Business is one of the 6 characteristics of a Great Boss

Suki Singh, Area Manager at Practice Plan catches up with Mark Topley, Director of The CSR coach, to discuss responsible business, common issues he finds in dental practices and top tips to improve your business…

23 Mar 2022 • Buying and selling a dental practice, Dental Landscape, Podcasts

An update on the dental landscape in Scotland

Louise Bone, Regional Support Manager at Practice Plan Group shares an update on the current dental landscape in Scotland, common issues practices are experiencing and some top tips on boosting team morale. What you’ll hear:…

1 Mar 2022 • Podcasts, Practice Management

Boosting creativity in your dental practice

Les Jones, Creative Director at Practice Plan Group shares his top tips for encouraging and boosting creativity within your team and practice. What you’ll hear: What is creativity Setting stretch goals in practice Asking questions…

22 Feb 2022 • Life stories, Podcasts, Practice Management

Life Stories with Emma Anastasi

In this latest episode of Bodcast, Fern Lloyd catches up with Emma Anastasi, Founding Director of Diamond Dental Staff to discuss her career path in dentistry from a dental nurse to founding director and shares…

16 Nov 2021 • Covid-19, HR & Employment Law, Podcasts, Practice Management

Mandatory Vaccinations – The impact on dental practices

Nigel Jones, Sales and Marketing Director at Practice Plan Group is joined with Sarah Buxton, Director and HR and employment solicitor at FTA Law to discuss the latest government announcement on mandatory COVID vaccinations for…

10 Nov 2021 • Dental Landscape, Podcasts, Practice Management

Insights from the field

Suki Singh, Area Manager at Practice Plan shares his insights from dental practices at the minute and the common issues they are dealing with. What you’ll hear: Issues practices are having at the minute Staff…

26 Oct 2021 • Podcasts, Practice Management

Coaching techniques to strengthen relationships with patients

In this weeks episode, Siobhan Kelleher, qualified coach and dental hygienist shares her top coaching techniques to build rapport and strengthen the relationship between you and your patients. What you’ll hear: The importance of connecting…

5 Oct 2021 • Podcasts, Practice Management

Equality, Diversity and Inclusion in dentistry

Jessica Wilkes-Ball, Social Responsibility Lead at Wesleyan is joined with Naheem Ahmed, Inclusion and Diversity Manager at Wesleyan to talk about the importance of EDI and his top tips for embedding it in the workplace.…

20 Sep 2021 • Podcasts, Practice Management

Rewards and incentives for your team

Jonathan Drury catches up Jayne Gibson, Regional Support Manager at Practice Plan to share her top tips for rewards and incentives for your dental team. What you’ll hear: Current recruitment issues Showing appreciation for your…

10 Sep 2021 • Podcasts, Practice Management

How to minimise last minute cancellations

Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them. What you’ll hear: How often…

13 Aug 2021 • Podcasts, Practice Management

Motivating your team

In this weeks episode of Bodcast, Jonathan Drury catches up with Louise Bone, Regional Support Manager at Practice Plan to share her top tips for motivating your team. What you’ll hear: Reasons some teams…

30 Jul 2021 • Podcasts, Practice Management

How to upskill and get the best out of your dental nurses

In this weeks bodcast, Jonathan Drury catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to discuss the importance of investing and supporting your dental nurses. What you’ll hear: How Lisa…

14 Jul 2021 • Podcasts, Practice Management

Systemic Resilience

Johanna Hooper, Director at Limitless Peak Performance talks about systemic resilience, what it means and the importance of it in the workplace. What you’ll hear: What is systemic resilience Resilience as an individual, team and…

2 Jun 2021 • Podcasts, Practice Management

Patient records, consent and data protection

Pat Langley, CEO of Apolline, shares her top tips when it comes to keeping excellent patient records and information. What you’ll hear: What information you need to have on record The importance of keeping data…

19 May 2021 • Podcasts, Practice Management

Inductions for new team members

Zoe Close, Head of Sales at Practice Plan joins us in this latest bodcast to discuss the importance of creating an induction programme for new team members. What you’ll hear: The importance of inductions Key…

5 May 2021 • HR & Employment Law, Podcasts

The latest updates to HR and employment law

Sarah Buxton, Employment and HR specialist, joins us in this latest podcast to give an update on the recent changes to HR and employment law. What you’ll hear: Updates to statutory payments Bereavement leave National…