Practice Management Archives

Podcasts

Practice Management Covid-19 Dental Landscape Life stories Marketing and Design Mental Health Our News

16 Nov 2021 • Covid-19, HR & Employment Law, Podcasts, Practice Management

Mandatory Vaccinations – The impact on dental practices

Nigel Jones, Sales and Marketing Director at Practice Plan Group is joined with Sarah Buxton, Director and HR and employment solicitor at FTA Law to discuss the latest government announcement on mandatory COVID vaccinations for…

10 Nov 2021 • Dental Landscape, Podcasts, Practice Management

Insights from the field

Suki Singh, Area Manager at Practice Plan shares his insights from dental practices at the minute and the common issues they are dealing with. What you’ll hear: Issues practices are having at the minute Staff…

26 Oct 2021 • Podcasts, Practice Management

Coaching techniques to strengthen relationships with patients

In this weeks episode, Siobhan Kelleher, qualified coach and dental hygienist shares her top coaching techniques to build rapport and strengthen the relationship between you and your patients. What you’ll hear: The importance of connecting…

5 Oct 2021 • Podcasts, Practice Management

Equality, Diversity and Inclusion in dentistry

Jessica Wilkes-Ball, Social Responsibility Lead at Wesleyan is joined with Naheem Ahmed, Inclusion and Diversity Manager at Wesleyan to talk about the importance of EDI and his top tips for embedding it in the workplace.…

20 Sep 2021 • Podcasts, Practice Management

Rewards and incentives for your team

Jonathan Drury catches up Jayne Gibson, Regional Support Manager at Practice Plan to share her top tips for rewards and incentives for your dental team. What you’ll hear: Current recruitment issues Showing appreciation for your…

10 Sep 2021 • Podcasts, Practice Management

How to minimise last minute cancellations

Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them. What you’ll hear: How often…

13 Aug 2021 • Podcasts, Practice Management

Motivating your team

In this weeks episode of Bodcast, Jonathan Drury catches up with Louise Bone, Regional Support Manager at Practice Plan to share her top tips for motivating your team. What you’ll hear: Reasons some teams…

30 Jul 2021 • Podcasts, Practice Management

How to upskill and get the best out of your dental nurses

In this weeks bodcast, Jonathan Drury catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to discuss the importance of investing and supporting your dental nurses. What you’ll hear: How Lisa…

14 Jul 2021 • Podcasts, Practice Management

Systemic Resilience

Johanna Hooper, Director at Limitless Peak Performance talks about systemic resilience, what it means and the importance of it in the workplace. What you’ll hear: What is systemic resilience Resilience as an individual, team and…

2 Jun 2021 • Podcasts, Practice Management

Patient records, consent and data protection

Pat Langley, CEO of Apolline, shares her top tips when it comes to keeping excellent patient records and information. What you’ll hear: What information you need to have on record The importance of keeping data…

19 May 2021 • Podcasts, Practice Management

Inductions for new team members

Zoe Close, Head of Sales at Practice Plan joins us in this latest bodcast to discuss the importance of creating an induction programme for new team members. What you’ll hear: The importance of inductions Key…

5 May 2021 • HR & Employment Law, Podcasts

The latest updates to HR and employment law

Sarah Buxton, Employment and HR specialist, joins us in this latest podcast to give an update on the recent changes to HR and employment law. What you’ll hear: Updates to statutory payments Bereavement leave National…

3 Mar 2021 • Podcasts, Practice Management

Top tips for getting patients on plan

Michelle Hardy, Sales Support Manager at Practice Plan Group shares her top tips for getting more patients on your membership plan. What you’ll hear: The importance of having an action plan and setting targets The…

27 Jan 2021 • Podcasts, Practice Management

Your leadership shadow – understanding the impact on your team

In the second BoDcast from Johanna Hooper she shares her insights into leadership types, how these can impact on the team and engagement styles to optimise team performance. What you’ll hear: What are there common…

15 Jan 2021 • Podcasts, Practice Management

The five R’s of recovery: Resilience

Following on the from the previous episodes of The Five R’s of Recovery BoDcasts, Andy McLachlan talks to Aemelia Wright about ‘Resilience’ in the final of this five part series. Offering an insight into the…

6 Jan 2021 • Covid-19, Podcasts, Practice Management

The five R’s of recovery: Retrain

Nicki Rowland introduces the fourth in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘resolve’. What you’ll hear:…

30 Dec 2020 • Podcasts, Practice Management, Uncategorized

The five R’s of recovery: Rebuild

Following on the from the first two R’s of Recovery BoDcasts, Andy McLachlan talks to Aemelia Wright about ‘Rebuild’ in the third of this five part series. Offering an insight into the course available from…

23 Dec 2020 • Podcasts, Practice Management

Top observations of things that don’t change

Gary Nelson rounds the year off with his top seven observations of things that don’t change. 2020 has been a year like no other in so many ways, but in many ways it’s been a…