5 Dec 2022  •  Podcasts, Practice Management  •  1min read By  • Practice Plan

How to make a first great impression and stand out from the crowd – Part Two

In the second part of this two part podcast, Les Jones is joined with Richard Collard, Consultant at Practice Plan Group to discuss making a great first impression when a patient calls your dental practice and the importance of having the right telephone systems in place.

What you’ll hear:

  • Importance of having the right telephone systems in practice and what you can do with the data
  • Top tips to implement in practice and have the right conversations with patients

Who should listen:

  • Practice Owners
  • Practice Managers
  • Front desk team

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