Big changes are coming to NHS dentistry in Wales. Do you know how they could impact your practice? Watch the on-demand recording down below to find out more.

About the webinar:

Watch Zoe Close, Head of Sales at Practice Plan, as she hosts a live webinar discussion exploring the proposed updates to NHS general dental services in Wales, what these changes mean and how they could affect Welsh dental practices.

Joined by Lauren Harrhy, practising dentist, BDA Principal Executive Committee member and participant in contract negotiations; Liz Lee, experienced dentist and Dental Practice Advisor for her local Welsh health boards; and Louise Anderson, Regional Support Manager at Practice Plan. Together, this expert panel brings a wealth of clinical, regulatory and business insight to the conversation, offering a clear view of how the proposed changes could impact the day-to-day running of the practice, patient care and the future of NHS dentistry in Wales.

Whether you’re a dentist, practice owner, or dental professional, this webinar will equip you with the clarity, insight and guidance you need to navigate the road ahead.

Please note that this is a recording of a live webinar that took place on Tuesday 8th July 2025.

About the speakers:

Zoe Close, Head of Sales, Practice Plan

Zoe has over 30 years of experience in the dental sector, including working as a group business manager for a corporate group, a dental nurse, a head receptionist, and a practice manager. Zoe is passionate about supporting practices with NHS conversions and can offer invaluable advice on how to strategically and successfully run your business.

 

Lauren Harrhy, Principal Dentist and Owner, Sparkle Dental Centre

Lauren is the Principal Dentist and owner of Sparkle Dental Centre. In addition to her clinical role, she is a strong advocate for the mental health and wellbeing of dental professionals. She is a founding member and current trustee of Confidental – a helpline offering emotional support and crisis signposting for dentists.

Lauren is also closely involved in shaping the future of NHS dentistry in Wales, having taken part in contract reform negotiations. She co-chairs the BDA’s Equality, Diversity and Inclusion Committee and serves on several other BDA committees, where she continues to represent and support the profession.

 

Liz Lee, Principal Dentist and Owner, Penclawdd Dental Practice

Liz is an experienced dentist who qualified from Cardiff in 1997 and has worked in mixed GDS practice ever since. Since 2011, she has been based in Penclawdd, Gower, where she provides both NHS and private care through Practice Plan.

In addition to her clinical work, Liz holds advisory roles as a Dental Practice Advisor for both Cwm Taf Morgannwg and Swansea Bay University Health Boards and serves as a clinical peer reviewer for Healthcare Inspectorate Wales (HIW).

Education and mentoring have been central to her career. She has worked as the Clinical Lead at the dental teaching unit in Port Talbot and has supported the development of early-career dentists as an Educational Supervisor in practice.

 

Louise Anderson, Regional Support Manager, Practice Plan

Louise has over 30 years of experience in the dental industry. She spent 15 years successfully managing a group of five practices based in South West Wales. Louise has a strong passion for guiding teams through NHS conversions and is dedicated to helping practices thrive through practical advice, hands-on support, and a wealth of experience.

 

Watch now

Location Date & Time
Live Webinar Tuesday 8th July 2025 | 7:00 pm - 8:00 pm