Watch this on-demand webinar with Zoe Close, Mark Topley, Polly Bhambra and Lesley Morgan-Barlow, as they discuss one of the biggest challenges to face the dental industry – the talent and skills shortage. They share their own stories and top tips how to retain talent within your practice and keep your employees engaged.

About the webinar:

Zoe Close, Head of Sales at the Practice Plan Group, hosts this brilliant webinar all about retaining talent and keeping your employees engaged. Zoe is joined by three very credible and engaging panelists who have an acute understanding of these challenges – Polly Bhambra, Director at Tri-Dental Group. Mark Topley, Founder of Responsible Dentistry and Great Boss Academy and Lesley Morgan-Barlow Managing Director at Synergy Dental Care.

Zoe leads the way, picking through the challenges as they exist today and all panelists help to present ideas and strategies that help to identify if your team are engaged, how to keep them engaged and as importantly tried and tested ways to ensure you retain and attract brilliant talent.

The key themes up for discussion during this webinar include:

  1. What are the business benefits of an engaged team?
  2. What role does leadership play?
  3. Are my employees engaged? How do we know?
  4. How do we achieve and maintain high levels of engagement?
  5. Can an engaged team help attract new talent?

Please note, this webinar was recorded live on Thursday 2nd May 2024.

About the speakers:

Zoe Close: Head of Sales, Practice Plan Group

 Zoe is the Head of Sales at Practice Plan and has over 30 years’ experience in the dental sector including working as a group business manager for a corporate group, a dental nurse, a head receptionist, and a practice manager.

Zoe is passionate about supporting practices and can offer invaluable advice on how to strategically and successfully run your business.

 Mark Topley: Founder of Responsible Dentistry and Great Boss Academy

Mark is the founder of and the Great Boss Academy – businesses that provide coaching, consultancy and training for leaders, owners and managers who want a more successful, positive and sustainable business.

With a background of more than 20 years in the dental field and nearly ten years supporting dental clients in their CSR & leadership endeavours, Mark has the privilege of being the dental sector’s only Fellow of the Institute of Corporate Responsibility and Sustainability.

Mark writes extensively on sustainability and leadership for various titles, and he is an author, speaker, and judge for the Private Dentistry and Dental Industry Awards.

Polly Bhambra: Director at Treetops Dental

 Polly Bhambra is the Director at Treetops Dental, where her pioneering spirit and dedication have made significant strides in the dental community. As a qualified dental nurse, NEBDN examiner, and mentor, Polly’s journey began at Birmingham Dental Hospital, evolving into influential roles, including leading the Oral Care Division for P&G in Western Europe.

As the first Dental Nurse with her name on an NHS contract since 2010, she now co-owns ten dental practices and has recently launched an accredited Dental Nurse Training Academy with NEBDN. Beyond her professional accolades, Polly is a fervent philanthropist and advocate for women in dentistry, embodying leadership with integrity and compassion.

Lesley Morgan – Barlow: Managing Director at Synergy Dental

 Introducing Lesley, a true pioneer in the dental industry as one of the country’s first non-clinical practice owners. With an impressive 15 years of practice ownership, Lesley has been at the forefront of leading and guiding Synergy Dental Care to consistent growth and success.

Her expertise is rooted in a purely business background, with a focus not on clinical practice but on the strategic development of her practices. Before her venture into the dental world, Lesley’s journey was a testament to her managerial expertise, spanning over two decades across both private industry and the public sector.

Watch the recording

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On-demand webinar