WELCOME TO FRONT DESK TEAM DAY!
Here you will find all of the RECHARGE content, specifically created to help you provide a fantastic first impression whether it’s face-to-face, via email or on the phone!
Join Edd Jones for a short session on how to excel in your role on the front desk!
WATCH NOW!Michael Bentley provides an extensive session covering optimum diary management for the front desk team.
WATCH NOW!Patient enquiry experts, Richard Collard and Simon Tucker, discuss how to effectively handle a telephone enquiry.
WATCH NOW!Richard Collard and Simon Tucker cover how to respond to email and web enquiries in this ‘Becoming Word Perfect’ webinar.
WATCH NOW!Join Practice Plan’s Zoe Close and Tina Wixon as they discuss how to recommunicate with patients who have cancelled.
WATCH NOW!