Business agreements for dentists

In this episode, Monica Pacult talks to Rebecca Johnson, a Specialist Financial Planner at Wesleyan Financial Services. They cover the importance of business agreements for dentists and how they improve business continuity, resolving disputes and…

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Reflecting on your business goals for 2024

Katrina James, Area Manager at Practice Plan, shares her top tips for your business and things to think about for 2024. What you’ll hear: Reflect on the past year Evaluate what’s gone well/what’s been a…

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Life after a move away from NHS dentistry

Nigel Suggett, Dentist and Practice Owner at Seaham Smiles Dental Surgery, shares his journey on moving away from NHS dentistry and converting to private practice. What you’ll hear: Nigels reasons for wanting to move away…

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Dental nursing – an evolving profession

How has dental nursing changed over the last twenty years? The Old Surgery in Crewe, celebrates 20 years of being a Practice Plan customer this year and so Regional Support Manager, Emma Flunt, asked three…

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10 top tips for increasing your word of mouth referrals

Our latest podcast series “Ask the experts” introduces you to all of our Regional Support Managers who are highly experienced and hugely knowledgable about dentistry. To kick the series off we are joined with Amy…

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How to minimise last minute cancellations

With the fixed costs of running a dental practice rising all the time, it’s important practices maximise their opportunities to see patients. One way to ensure this happens is to reduce the number of missed…

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Is it time to explore the peninsula of infinite possibilities?

Area Manager, Gary Nelson, urges people to shun pessimism and embrace their inner optimist. “The optimist lives on the peninsula of infinite possibilities; the pessimist is stranded on the island of perpetual indecision.” William Arthur…

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Has NHS dentistry reached the point of no return?

Once again, Practice Plan’s Dental Business Theatre saw key industry figures debating the most important issues in dentistry under the heading ‘Dentistry’s biggest questions answered’. The session that garnered the biggest audience was ‘Is there…

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How can I keep my team happy and motivated? It’s not about you

Making her debut as a Practice Plan speaker at the Dental Business Theatre at the Dentistry Show at the NEC last month was dental business coach, Dr Bhavna Doshi of Dental Wealth Builder. The theme…

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Marketing and social media strategies for your dental practice

Emma Anastasi, Founding Director of Diamond Dental Staff talks through the importance of having a marketing and social media strategy in place at your dental practice and shares ideas for the type of content you…

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Ways to maximise the potential in your practice

Although things may have eased a little, the current economic climate still remains challenging for most practices. Here Practice Plan Area Manager, Katrina Rees, suggests ways to get the most out of the income streams…

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Mental Health Awareness Week – Anxiety

The theme of this year’s Mental Health Awareness Week (15th to 21st May) is Anxiety. Here Dave Smithson, Operations Director of the charity Anxiety UK , explains more about the nature of anxiety and suggests…

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Tips to maintain a happy team

In the light of the difficulties practices are experiencing recruiting new members of staff, it’s important to hang onto the good ones you already have! If your team is happy, they’re less likely to go…

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Keeping things in the family – Lisa Bainham

As she approaches her 20-year anniversary of being with Practice Plan, Area Manager, Suki Singh spoke to Lisa Bainham, Practice Manager at the Old Surgery in Crewe and President of the Association of Dental Administrators…

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Associates and Self-employed status – will they pass the test?

For many years, HMRC has been happy to treat Associate dentists as self-employed when assessing them for tax. However, from 6th April 2023, its guidance is changing bringing dentistry into line with all other professions.…

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How CSR can attract talent to your team

Head of Sales, Zoe Close, speaks to Business Coach and CSR specialist, Mark Topley, who puts the case for the importance of CSR in the recruitment and retention of team members. ZC: Mark, as CSR…

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Three years in a month

A throwaway remark at a recent football match became a lightbulb moment for Area Manager, Gary Nelson. Here he explains why. You learn something from everyone you meet, something my dad has instilled in me…

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How to set ground rules to handle aggressive patients

As the issues around access to dentistry show no signs of being solved, more patients are venting their frustration on practice team members. Verbal, and sometimes physical aggression is becoming something front of house staff…

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