Are you making the most of the latent potential in your team?

Practice Plan’s Creative Director, Les Jones, encourages practices to tap into the latent potential of less experienced members of their team. A few weeks ago I watched the Carabao Cup Final between Chelsea and Liverpool.…

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Helping to make informed changes – how a Practice Plan Consultant helped a practice to meet its challenges

Practice Manager at Eccleshill Dental, Emma Denton, explains how Practice Plan Consultant, Richard Collard, helped get the most out of their marketing by tapping into their phone system. We asked for help with both our…

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Is it time to explore the peninsula of infinite possibilities?

Area Manager, Gary Nelson, urges people to shun pessimism and embrace their inner optimist. “The optimist lives on the peninsula of infinite possibilities; the pessimist is stranded on the island of perpetual indecision.” William Arthur…

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Has NHS dentistry reached the point of no return?

Once again, Practice Plan’s Dental Business Theatre saw key industry figures debating the most important issues in dentistry under the heading ‘Dentistry’s biggest questions answered’. The session that garnered the biggest audience was ‘Is there…

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How can I keep my team happy and motivated? It’s not about you

Making her debut as a Practice Plan speaker at the Dental Business Theatre at the Dentistry Show at the NEC last month was dental business coach, Dr Bhavna Doshi of Dental Wealth Builder. The theme…

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Ways to maximise the potential in your practice

Although things may have eased a little, the current economic climate still remains challenging for most practices. Here Practice Plan Area Manager, Katrina Rees, suggests ways to get the most out of the income streams…

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Keeping things in the family – Lisa Bainham

As she approaches her 20-year anniversary of being with Practice Plan, Area Manager, Suki Singh spoke to Lisa Bainham, Practice Manager at the Old Surgery in Crewe and President of the Association of Dental Administrators…

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Associates and Self-employed status – will they pass the test?

For many years, HMRC has been happy to treat Associate dentists as self-employed when assessing them for tax. However, from 6th April 2023, its guidance is changing bringing dentistry into line with all other professions.…

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Refreshing your patient journey and keeping plan alive in practice

Amy Hansford, Regional Support Manager at Practice Plan, shares her top tips for utilising your patient journey and managing your membership plan in practice. What you’ll hear: Importance of the patient journey Finding the right…

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Three years in a month

A throwaway remark at a recent football match became a lightbulb moment for Area Manager, Gary Nelson. Here he explains why. You learn something from everyone you meet, something my dad has instilled in me…

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How to set ground rules to handle aggressive patients

As the issues around access to dentistry show no signs of being solved, more patients are venting their frustration on practice team members. Verbal, and sometimes physical aggression is becoming something front of house staff…

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Keeping things in the family – Delph Dental

In the latest in our blog series about why people maintain long-standing relationships with Practice Plan, Suki Singh speaks to John Hume-Spry, Principal Dentist and owner of Delph Dental in Derbyshire, to find out more…

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How to wow when recruiting

As more practices complain of the difficulties of recruiting good staff, dental business coach, Chris Barrow, offers some advice to help overcome them. One of the questions I get from clients a lot is, “What…

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In this month of love, love yourself first

Mental Health First Aid instructor, Andy Elwood, explains why it’s important to learn to love yourself so you can love others. Love is an emotion that we can feel in many different contexts. We’re obviously…

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Dealing with stress

As the rise in the cost-of-living shows no signs of abating, many in dentistry are starting to feel the strain. Dental Business Coach, Mark Oborn, offers some suggestions to help people cope better with stress.…

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It’s tache-tastic Movember

You may have noticed that during the month of November normally clean shaven men start losing their fresh-faced look and start cultivating hairy growths of various styles on their upper lips! That’s because November is…

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First steps towards achieving sustainability in practice

CSR expert and coach, Mark Topley, puts the case for sustainability in dental practices. Many events in 2022 have helped to add weight to the case for sustainability. The war in Ukraine highlighted the need…

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Keeping things in the family – Zoe Close

In another of our occasional series of blogs about why people like to work with or for Practice Plan, Area Sales Manager, Suki Singh, speaks to Head of Sales, Zoe Close about what keeps her…

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