Key things to remember when recruiting new staff members
HR and employment lawyer, Sarah Buxton, looks at some of the key things you need to avoid when going through an application process to recruit a new team member.Read Now
How CSR can help you survive the recruitment and retention crisis
Watch this webinar to hear why Zoe Close and Mark Topley think it’s important for dental practices to have a strong commitment to their Corporate Sustainability and Responsibility strategy in order to attract and keep the right people in their teams.Watch Now
Time to armour up against complaints and litigation
Watch back the recording of this live webinar with Zoe Close, Sarah Buxton and Stephen Henderson, who discuss tackling one of the major issues plaguing the dental profession and how to armour yourself against it.Watch Now
How to set ground rules to handle aggressive patients
Verbal, and sometimes physical aggression is becoming something front of house staff are being subjected to more frequently. Dental coach, Michael Bentley, shares some hints on how to deal with this type of situation and suggests introducing a patient charter.Read Now
You’ve got to have a system!
Michael Bentley, believes one thing teams need to nourish is systems. As Michael himself admits, the mention of the word ‘systems’ can be a little off-putting, but they are essential tools for the smooth running of a practice.Read Now
Making changes to contracted hours
Employment and HR Lawyer, Sarah Buxton, lays out the correct process you need to follow when it comes to changing your teams contracted hours.Read Now
Employed or self-employed? Presenting a clear difference.
The associate employment status has been a topic of much debate. To ensure you’re doing what’s right for you, your associates and your business, Solicitor, Sarah Buxton, looks at how to clearly define whether your associates are employed, or self-employed.Read Now