Search results for: “compliance

Insight into the fees currently paid out to prototype dentists

With the NHS prototype practices now a few months into their trials, Practice Plan met up with Eddie Crouch, Charles Major and Paul Worskett to discuss their thoughts on the current fees being paid out…

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How to prepare a dental practice for sale

Take away a greater understanding of the factors which need to be considered when preparing a dental practice for sale, as well as the steps needed to achieve this, in this episode of Bodcast with Andrew…

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How to be an effective leader in your dental practice!

Leadership is not easy at the best of times, but is perhaps even harder in a dental practice environment because the dynamics of the practice can work against it. Think about it, the leader of…

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How to prevent and resolve patient complaints

Business coach Dr Jane Lelean talks us through the pneumonic PERFECT complaints, with hints and tips on how to prevent and swiftly resolve any complaints that come into your dental practice so that you can…

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A discussion on the results of the third NHS Confidence Monitor survey

Following the release of the results of the third NHS Confidence Monitor in March 2016 – a survey commissioned by Practice Plan to monitor the dental profession’s confidence levels in NHS dentistry – a group of key…

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Getting to grips with CQC Essentials

With so much uncertainty clouding CQC and GDC regulations, we’re hosting a series of Regional Events with Apolline, to get your practice up to speed with the dos and don’ts of becoming, and remaining, compliant…

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A Day in The Life of a Regional Support Manager – Eleanor Young

What’s a day in the life of a Practice Plan Business Development Manager like? Well, the first thing to say is that there’s never time to get bored or complacent as every day is so…

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Jane LeLean’s views on the results of the Third NHS Confidence Monitor

Do you think that the results of the latest NHS Confidence Monitor survey are a true reflection of the mood amongst the profession? In your opinion, what are the key influencing factors to this? I…

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The Dental Regulation Environment Versus Reality

In issue 13 of The Business of Dentistry Magazine, an exclusive interview with the Chair of the BDA, Mick Armstrong, divulged his views on the future of the BDA as well as dentistry in the…

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How the CQC Changed the Way it Regulates and Inspects Dental Practices

On 1st April, the CQC moved from a requirement to demonstrate compliance with their essential standards of quality and safety, or the ‘Outcomes’ as they called them, to a requirement to demonstrate compliance with their…

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CQC Inspection – How it was for us the second time around!

Our first CQC inspection took place on 23rd April 2013. After much anticipation the ‘heart-sink’ moment arrived when our inspector walked through the door. He was a very pleasant chap with a background in care…

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A Day in The Life of a Regional Support Manager – Emma Sillars

When asked to write a blog about what a day in the life of a Practice Plan Regional Support Manager is like I quickly realised that just talking about one day wouldn’t give a real…

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The Business Skills Theatre

Sarah Whittall, Events and Marketing Coordinator, introduces us to The Business Skills Theatre at this year’s BDIA Dental Showcase.

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My Top Tips From This Year’s Practice Management Conference

Sarah Whittall, Events and Marketing Coordinator, reflects on some of the top tips from the recent Practice Management Conference to help you take your practice to the next level!

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Top Tips From Practice Management Conference Speakers

Events and Marketing Coordinator, Sarah Whittall, explains why this year’s Practice Management Conferences are a must-attend.

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Complaints – Welcome Them

Dealing with a complaint about something or someone in your practice isn’t always easy, but here Practice Manager and Dental Business Consultant Emma John explains how you can use complaints to your advantage.

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Taking Time Out – The Bigger Picture

Former Technical Director at Practice Plan, Graham Penfold talks about the importance of taking some time out to look at the bigger picture. With the arrival of my 60th birthday and the departure of my…

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