Watch back the recording of this live webinar with Zoe Close, Sarah Buxton and Stephen Henderson, who discuss tackling one of the major issues plaguing the dental profession and how to armour yourself against it.

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About the webinar:

Dentistry can be a stressful profession to work in and with litigation and complaints continuing to rise in dentistry, it’s more important than ever to ensure you’ve got the correct policies, procedures and protection in place for you and your business. When it comes to this topic, the age-old phrase “prevention is better than cure” is certainly true.

The levels of stress felt by the profession were highlighted in recent research by Savanta and Practice Plan which found 49% of dentists are considering leaving the profession before retirement age because “the fear of litigation is too great”*. With that in mind, we’ve brought together some key opinion leaders to find out the key things you should be doing to protect you and your practice.

During this webinar, Zoe Close, Head of Sales at Practice Plan, hosts a discussion on both the clinical and HR aspects of litigation. The expert panel will discuss the key things you need to do to ensure you’re fully prepared for tackling current litigation, and what steps you should take to minimise the threat of future complaints and litigation claims.

Sarah Buxton, HR and Employment Law Solicitor at FTA Law, and Stephen Henderson, Head of Dental at MDDUS, are the two industry experts who will be in conversation with Zoe, sharing their knowledge and expertise, as well as taking questions from the audience on the topic.

Catch-up on this LIVE recorded webinar to find out:

  • How you can prevent or minimise the threat of complaints and litigation
  • How to ensure you’ve got the correct indemnity cover in place and what should be included
  • The first crucial steps the business owner or practice manager should take when you’re first notified of a complaint or possible litigation.
* Data obtained from the ‘The Future of Dentistry’ research carried out by research specialists Savanta and sponsored by Practice Plan, reported July 2022.

Please note that this webinar was recorded on Tuesday 18th October 2022.


Meet the speakers:

Zoe Close

Zoe is Head of Sales at Practice Plan and has over 30 years’ experience in the dental sector including working as a group business manager for a corporate group, a dental nurse, a head receptionist, and a practice manager.

Zoe is passionate about supporting practices and can offer invaluable advice on how to strategically and successfully run your business.

Sarah Buxton

Sarah specialises in acting exclusively forSarah Buxton dentists, dental managers and dental practice owners in all aspects of HR and employment law, and is a director at FTA Law.

Sarah advises dental practices on managing and motivating their staff, dealing with sickness absence, assisting with making changes to employment contracts and, if needed, how to bring the employment relationship to an end.

Stephen Henderson

Stephen is Head of the Dental Division at MDDUS and is a specialist in Oral Surgery, having qualified in London in 1984.

In his medico-legal career, Stephen’s expertise has been in claims and complex GDC cases. He has experience of international regulators and the management of dental and maxillofacial claims in a number of different jurisdictions as well as in the UK.

Watch the recording

Location Date & Time
On-demand webinar Recorded 18/10/2022 Watch now