Support on finding, keeping and motivating your practice team
Staff shortages from Brexit, people exiting dentistry in favour of a less stressful career, practice teams demanding a better life/work balance, stresses of working with the backlog brought on by the pandemic and the effect COVID has had on people’s wellbeing and motivation are just some of the challenges managers now face.
Here, you’ll find a wealth of expert advice, ideas and ‘out of the box’ thinking on how to best overcome these challenges to find, build and keep a healthy and happy team.
Leadership
Simple steps to exceptional leadership
With people swapping jobs for more money, it has never been more important to look at how to keep and recruit the best talent. In this podcast, Chris Barrow and Ashley Latter interviewed David Taylor, who has been delivering leadership and management training for over 30 years.
Listen NowWhy do you need to create a culture of kindness in your dental practice?
Kevin Rose, owner of Rose and Co, explains why it’s so important to create a kind atmosphere in your practice and suggests things you can do to create a culture of kindness.
Read NowMark Topley: Recruitment and Retention: Introduction
In the introduction to a series of 5 more videos, Mark Topley, Business Coach, explains that despite the ongoing recruitment crisis in dentistry, there are still simple and implementable strategies that will help you to stand out as a employer of choice. Check out further videos on the five key areas; 'purpose', 'culture', 'leadership', 'development' and 'responsibility'.
Watch NowMark Topley: Recruitment and Retention: Purpose
In this episode, Mark talks around how the first thing that you need to focus on when it comes to recruitment and retention is 'purpose' and making sure that the work that you do matters and showing that to your team.
Watch NowPractice Management
Retention & Engagement Guide
Almost every owner and manager faces the same team problems including recruitment, retention, remuneration and risk of poaching by competitors. In a new free guide, Mark Topley shares the key principles that are critical to retaining and engaging your existing team members.
View NowHow to create a motivated team
Dental Business Consultant, Lucie Simic, shares some ideas on how, by uncovering the individuals goals and aspirations, you can build a motivated team that come to work enjoying their role.
Read NowLine manager development exercises
Once you’ve taken the ‘management behaviour quiz’ to the left, based on the areas highlighted in your recommendations report, the following exercises will help to develop your management capabilities.
Read NowManagement behaviour alignment quiz
As a line manager, you have a vital role to play in supporting the health, wellbeing and engagement of your team, and thereby their performance. Use this quiz to find out how your management approach aligns.
Read NowSystem & Process Efficacy
Key things to remember when recruiting new staff members
HR and employment lawyer, Sarah Buxton, looks at some of the key things you need to avoid when going through an application process to recruit a new team member.
Read NowHow CSR can help you survive the recruitment and retention crisis
Watch this webinar to hear why Zoe Close and Mark Topley think it’s important for dental practices to have a strong commitment to their Corporate Sustainability and Responsibility strategy in order to attract and keep the right people in their teams.
Watch NowTime to armour up against complaints and litigation
Watch back the recording of this live webinar with Zoe Close, Sarah Buxton and Stephen Henderson, who discuss tackling one of the major issues plaguing the dental profession and how to armour yourself against it.
Watch NowHow to set ground rules to handle aggressive patients
Verbal, and sometimes physical aggression is becoming something front of house staff are being subjected to more frequently. Dental coach, Michael Bentley, shares some hints on how to deal with this type of situation and suggests introducing a patient charter.
Read Now