Blog

Four lessons in communication learnt through COVID-19

If one good thing was to come from COVID-19 in terms of its effect on the dental community, it’s been the good practise in patient communication shown by many. Now is a critical time for…

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Why we run a membership-only practice and how you can too

Josie Hutchings speaks to Jessica Crawford-Clarke about their experience of running a practice on a membership-only basis… Financial security and reliability have always been important, but after recent events it may well have become more…

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How big brands are developing an ethical edge to adapt to COVID-19

In the wake of the pandemic, many businesses and sectors are not operating in their usual capacity, if at all. In fact, it could be said that the outbreak is the most testing ethical challenge…

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The BAPD: what it is and where it’s going

Nigel Jones interviews Simon Thackeray about who the British Association of Private Dentistry is for, how it works and what the future might hold… In the early weeks of the COVID-19 lockdown, a new organisation…

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Five simple steps to implement a successful plan membership

Tina Wixon offers her advice on how to grow your plan membership into a thriving part of your business… The value of a dental membership to a dental practice has become more and more apparent…

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Give your plan numbers a boost with these five tips

During lockdown, those practices with a robust membership plan really felt the benefit of having such financial security in ways they probably never had before. While the reliability of a guaranteed monthly income has always…

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Creating a team training programme

Louise Bone looks at how to develop a training programme that will support your team and business to succeed post-COVID-19… If COVID-19 has taught us anything it’s that we have the ability to adapt, change…

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The reality of reopening

Reopening the practice on 8th June, after 11 weeks of being closed, was like starting a new job, or a whole new profession. Of course, there’s the familiarity of dealing with patients and teeth, but…

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A guide to marketing your dental practice post COVID-19

No doubt, there will be some dentists and practice managers reading the title of this article who will question its relevance at this time. After all, you all have a backlog of client appointments to…

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Rebuilding relationships with your team after lockdown

Running a successful practice relies on many factors, but one of the most important of those is the relationship you have with your team. Over the past few months, those relationships may well have changed…

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Do you have Standard Membership Protocols?

We’ve all heard about SOPs, especially in the run-up to reopening practices after lockdown. But have you stopped to consider SMPs? That’s your Standard Membership Protocols – SMPs. Now is the perfect time to think…

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Your dentistry questions answered: communicating during a crisis

Practice Plan’s Janet Mason looks for answers to the questions you’re asking… How can I better communicate as a leader during a crisis? In a crisis, communication becomes even more important for society but especially…

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