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27 Jun 2025 • Blog, Practice Management, Finance

Practice health check – are you missing out on potential profits?

Practice Plan Regional Support Manager, Louise Anderson, urges practice owners and managers to take a regular look under the bonnet of their business to ensure smooth running. Just like a machine, the business side of…

5 Jun 2025 • Blog, Practice Management

World Environment Day 2025: How Dental Teams Can Lead the Charge Against Plastic Pollution

World Environment Day, celebrated annually on 5th June, is the United Nations’ principal vehicle for encouraging awareness and action for the protection of our environment. This year, the event will be hosted by the Republic…

1 May 2025 • Blog, HR & Employment Law

Practice HR Spring cleaning – do you maintain your data protection policies, and employment contracts?

Do you update and maintain your data protection policies? Have you reviewed your employment contracts recently? Specialist HR and Employment Solicitor Sarah Buxton, explains why there are some areas of practice HR that should be…

13 Mar 2025 • Blog, Practice Management

How to Set Up a Squat Dental Practice

Regional Support Manager, Chris Nicholson, shares some things to consider when setting up a squat dental practice. Squat dental practices have grown in popularity over the past few years. As patient access to NHS dentistry…

28 Feb 2025 • Blog, HR & Employment Law

The workplace changes you need to know about with Sarah Buxton

Employment legislation is an ever-changing field so it’s easy to lose track when new laws and policies are introduced. Here Regional Support Manager, Fliss McCalmont, speaks to HR and Employment law solicitor and Director of…

4 Feb 2025 • Blog, Practice Management, Uncategorized

Turning Scrap into Charity Gold with Leticia Casanova of Gold for Kids

Dr Leticia Casanova, periodontist and co-founder of the charity Gold for Kids, explains more about the charity and its work. It was when my husband and I started our practice, London Periodontic Implants and Dentistry,…

24 Jan 2025 • Blog, Practice Management

Be informed – Building rapport with five bums on a rugby post

Regional Support Manager, Deborah Bell, shares a visual technique to help build rapport with patients. Building rapport with your patients is essential if you want to achieve a long-term relationship with them. Having rapport also…

23 Dec 2024 • Blog, Practice Management

Don’t just offer, prescribe plan membership to your patients

Regional Support Manager, Jo Phillpot, suggests ways to ensure your patients sign up to the correct plan for them. While it’s true that having a membership plan in place offers your patients a great way…

2 Dec 2024 • Blog, Practice Management, Uncategorized

Increase your patients’ perception of the value of your routine examinations

In this blog, Regional Support Manager, Josie Hutchings, urges practices to take steps to encourage regular attendance by increasing the perceived value of routine examinations for patients. Despite inflation having returned to its pre-Truss budget…

29 Oct 2024 • Blog, Practice Management

Is it time to freshen up your communication? With Gary Nelson

As the seasons change, Gary Nelson urges practices to think about freshening up their marketing and patient communications. I am fortunate to go to a gym with very large glass windows, one-way glass I’m glad…

18 Oct 2024 • Blog, Practice Management

Telecommunications changes coming down the line

An event in 2025 concerning telecommunications will have a huge impact upon how practices run their businesses. John Greenshaw, owner and Director of Merlin Telecommunications Ltd explains what the change will be and how practices…

10 Oct 2024 • Blog, Practice Management, Uncategorized

Understanding your practice costs

Regional Support Manager, Sarah Barnard, highlights the importance of understanding practice costs. Do you know the operating costs per surgery, per day for your practice? If your answer to that is ‘no’, then it seems…

27 Sep 2024 • Blog, Practice Management

How to Manage Risk

Selina Alexander reports on a recent presentation she attended by Aubrey Craig, a Senior Dento-legal Adviser at MDDUS, on the human factors in Dentistry and how to manage risk. Are there areas of your practice…

20 Sep 2024 • Blog, Practice Management, Uncategorized

Becoming a Treatment Co-ordinator with Kayleigh Robinson

Treatment Coordinator, Kayleigh Robinson, offers advice to aspiring Treatment Coordinators (TCOs) and charts her career path to date. There are many different types of TCO and I suppose in some ways we all do the…

16 Aug 2024 • Blog, Practice Management

Joanna Carew – discovering her passion for dentistry

Dental practice owner, Joanna Carew, shares how a career pivot led to her falling in love with dentistry. Originally, my career had nothing to do with dentistry as I was training to be a lawyer.…

21 Jun 2024 • Blog, Practice Management

Mike Hesketh – helping businesses grow

Head of Sales, Zoe Close, catches up with leading Dental Business Consultant, Mike Hesketh, to find out how he helps businesses flourish. Zoe: When I meet clients, they often ask where they should go for…

10 Jun 2024 • Blog, CSR

Help your practice to go green with Mark Topley

Dental Business and Sustainability Coach, Mark Topley, talks about a new programme he has launched called Go Practice Green, to help practices become more sustainable. We’re all becoming increasingly aware that it’s important to be…

20 May 2024 • Blog, Practice Management

Six Key Focuses to Becoming a Great Boss

In this guest blog, Dental Business Coach, Mark Topley, shares the top six priorities for great leadership. In what is an increasingly dynamic business landscape this year, effective leadership is going to be more crucial…