Blog

How to upskill and get the best out of your dental nurses

Nicola Gresty, Practice Plan Area Manager, has been talking to Lisa Bainham, The Old Surgery Practice Manager and President of Association of Dental Administrators and Managers (ADAM), about why you should value your dental nurses…

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How to keep your team motivated

Practice Plan Regional Support Manager, Lou Bone, looks at what you can do to motivate you and your team following a tough 18 months…. It’s safe to say that practice staff really have had a…

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How to manage flexible working requests

Sarah Buxton, FTA Law Employment Solicitor, looks at flexible working requests and how best to deal with them… Sometimes a member of staff may have a change in circumstances that could revolve around, for example,…

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Five ways to combat musculoskeletal problems

Osteopath Sam Leopold talks about how dentists can overcome the common issue of musculoskeletal problems…   Back pain, poor posture and tension headaches are common workplace health issues suffered by dentists. As dentists, you spend…

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Top tips on how to recruit and retain staff in this tough market

Tina Wixon, Practice Plan Regional Support Manager,  caught up with Sarah Buxton, HR and employment law Solicitor,  to discuss how practices can overcome the current difficulties in recruiting and retaining staff… TW: Hi Sarah, we’re…

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From running practices to helping the homeless

Area manager Suki Singh has been speaking to Rachel Dilley, Practice and Business Development Manager at Town Hall Dental, about the charity foundation she helped set up and the work it is doing in the…

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The right words at the right time

Gary Nelson, Regional Support Manager, gives advice around how to answer difficult questions from frustrated patients…   I am seeing and hearing a lot of confused and frustrated patients on the NHS at the moment,…

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Ways to improve communication with your team

Zoe Close explores the different ways you can improve communication in your practice… Overcoming lack of face-to-face meetings Over the last year there will have been times when you wouldn’t have been able to have…

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Recruitment and listening to the sound of the river

“Listen to the sound of the river if you want to catch fish.”   Now this is a phrase that has always resonated with me because of its simplicity, and I have recounted it many…

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Vicarious liability – your questions answered

Zoe Close, Practice Plan Head of Sales, and Sarah Buxton, an employment lawyer, explore your questions on vicarious liability and its impact on the profession… The topic of vicarious liability that has come out of…

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How to resolve associate contract disputes

Employment Solicitor Sarah Buxton looks at NHS associate contract disputes and the best way to overcome them… Why have there been associate disputes? At the start of the pandemic, when all practices had to shut…

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Strengthening my business

Donna Hall speaks to principal dentist and Harborne Dental Practice owner Kirsty Robinson about the changes she is making to build a more resilient business this year… Donna: How did the last year give you…

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Vicarious liability and the impact on dental practice owners

Back in February, you may remember our blog on a case that rocked the boat on vicarious liability, its impact on the future of dentistry, and its effect on the practice owner and associate relationship.…

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The Dental Shipping Forecast

For many of you, April will have heralded the start of a new financial year. The start of another journey for your business, and yourself if you like. If this was a journey you were…

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Employment law – changes you need to be aware of

FTA Law Director and Employment Solicitor, Sarah Buxton, looks at recent changes to employment laws that practices need to be aware of, the latest regarding employees who are shielding, and the Government furlough scheme… Statutory…

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A TEN:TEN or maybe a Boosted TEN:TEN

Time has become an incredibly precious commodity since practices have reopened. It has been an arduous period where, for many business owners, appraisals, one to ones, job chats and staff assessments (or whatever you want…

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Gary Nelson shares his ‘Motiv 8 Plan’ on how to motivate yourself and your practice over eight weeks…

Motivation is the force that guides behaviours. We may be out of a total lockdown, however practices are still working under restrictions and rules, and it is likely some of you may need a little…

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Why you need a plan

Gary Nelson on why every practice needs a plan for the coming year… I can think of many reasons you might not want to take the time to write down your business plan for the…

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