Blog

Three ways to boost your team’s morale

Josie Hutchings, Regional Support Manager at Practice Plan, looks at three ways you can help boost your team’s morale…   Over the last 18 months, the morale of teams in many businesses will have been…

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Top tips for staff induction programmes

Zoe Close looks at what you need to include in induction programmes to give your new staff the best chance of succeeding in their new role…   It can be quite daunting for a new…

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From Pizza Land to helping practices thrive and achieve their potential; Zoe Close on her varied career

Practice Plan’s Head of Sales, Zoe Close, talks about her varied 36-year career in dentistry and looks at some of the lessons she has learned along the way…. Dentistry is an industry that I have…

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What is systemic resilience and how can it help you and your employees?

Leadership coach Johanna Hooper looks at systemic resilience and how it can help you in practice…. ‘What is systemic resilience?’ I hear you saying. I know, it’s a bit of a mouthful isn’t it. Well,…

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Six ways to show your staff how much you appreciate them

Regional Support Manager Donna Hall brings you six ways to show your team how much you appreciate them…   The team you have around you are the life and soul of the practice, but it…

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How to upskill and get the best out of your dental nurses

Nicola Gresty, Practice Plan Area Manager, has been talking to Lisa Bainham, The Old Surgery Practice Manager and President of Association of Dental Administrators and Managers (ADAM), about why you should value your dental nurses…

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How to keep your team motivated

Practice Plan Regional Support Manager, Lou Bone, looks at what you can do to motivate you and your team following a tough 18 months…. It’s safe to say that practice staff really have had a…

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How to manage flexible working requests

Sarah Buxton, FTA Law Employment Solicitor, looks at flexible working requests and how best to deal with them… Sometimes a member of staff may have a change in circumstances that could revolve around, for example,…

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Five ways to combat musculoskeletal problems

Osteopath Sam Leopold talks about how dentists can overcome the common issue of musculoskeletal problems…   Back pain, poor posture and tension headaches are common workplace health issues suffered by dentists. As dentists, you spend…

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Top tips on how to recruit and retain staff in this tough market

Tina Wixon, Practice Plan Regional Support Manager,  caught up with Sarah Buxton, HR and employment law Solicitor,  to discuss how practices can overcome the current difficulties in recruiting and retaining staff… TW: Hi Sarah, we’re…

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From running practices to helping the homeless

Area manager Suki Singh has been speaking to Rachel Dilley, Practice and Business Development Manager at Town Hall Dental, about the charity foundation she helped set up and the work it is doing in the…

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The right words at the right time

Gary Nelson, Regional Support Manager, gives advice around how to answer difficult questions from frustrated patients…   I am seeing and hearing a lot of confused and frustrated patients on the NHS at the moment,…

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Ways to improve communication with your team

Zoe Close explores the different ways you can improve communication in your practice… Overcoming lack of face-to-face meetings Over the last year there will have been times when you wouldn’t have been able to have…

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Recruitment and listening to the sound of the river

“Listen to the sound of the river if you want to catch fish.”   Now this is a phrase that has always resonated with me because of its simplicity, and I have recounted it many…

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Vicarious liability – your questions answered

Zoe Close, Practice Plan Head of Sales, and Sarah Buxton, an employment lawyer, explore your questions on vicarious liability and its impact on the profession… The topic of vicarious liability that has come out of…

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How to resolve associate contract disputes

Employment Solicitor Sarah Buxton looks at NHS associate contract disputes and the best way to overcome them… Why have there been associate disputes? At the start of the pandemic, when all practices had to shut…

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Strengthening my business

Donna Hall speaks to principal dentist and Harborne Dental Practice owner Kirsty Robinson about the changes she is making to build a more resilient business this year… Donna: How did the last year give you…

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Vicarious liability and the impact on dental practice owners

Back in February, you may remember our blog on a case that rocked the boat on vicarious liability, its impact on the future of dentistry, and its effect on the practice owner and associate relationship.…

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