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5 Jan 2018 • Practice Management, HR & Employment Law

Taking the stress out of finding your next team member

In an earlier blog I shared advice on things you can do before interviewing candidates to make the recruitment process run smoothly. Now, I’d like to build on that by looking at how to protect…

3 Nov 2017 • Practice Management, HR & Employment Law

An insight into a day of ‘Top Hats, Toast and Moments of Truth’

With the Practice Plan Workshop Tour now in full swing, we wondered what insights and top tips have practices come away with so far? We asked Liz Barraclough, Practice Manager at Ilkley Dental Care in…

25 Oct 2017 • HR & Employment Law

Expert advice on handling staff absence due to stress

Sarah Buxton, specialist HR and employment solicitor, examines the sensitive issue of how to manage stress-related absence in your practice. Stress, depression or anxiety accounted for 11.7 million working days lost in 2015/16, according to…

29 Sep 2017 • Practice Management

Three top tips on how to protect your practice against cybercrime

Cybercrime – is this on your radar, or do you operate in ignorant bliss that this will ‘never happen to me’? As a practice manager or business owner of patient data, the threat of cybercrime…

15 Sep 2017 • Practice Management

How to turn your patients into brand advocates

Les Jones, Creative Director at Practice Plan, looks at how creating a memorable experience can transform patients into advocates for your brand and your practice…

7 Sep 2017 • Practice Management, HR & Employment Law

What a difference 30 years can make

Zoe Close, Area Sales Manager for Practice Plan, reflects back on how practice life has changed over her 30-year dentistry career. In the past 30 years, the world has changed significantly. Back in 1987, when…

1 Sep 2017 • Practice Management

What do you know that you don’t know – and why you should find out

Richard Scarborough, Area Sales Manager at Practice Plan, shares the key measures dentists need to be monitoring and explores what they can reveal about your practice Prevention is better than cure is something that shouldn’t…

11 Aug 2017 • Practice Management

Don’t think big – think MASSIVE

David Hyner, motivational speaker, and Les Jones, Creative Director at Practice Plan, fellow members of The Professional Speakers Association, make the case for setting massive goals to achieve your business dreams.

21 Jul 2017 • Practice Management, HR & Employment Law

Sheila Scott and Chris Barrow give us a glimpse of what to expect on this year’s Workshop Tour

Sarah Whittall, Events and Marketing Coordinator, catches up with dental business experts, Sheila Scott and Chris Barrow, ahead of this year’s Workshop Tour to find out what they have in store for you…

10 Jul 2017 • Marketing and Design, Practice Management

How to attract more patients to your dental practice

Attracting new patients is a perennial challenge for practices, and something I often hear when visiting dentists is how to do so without spending too much money. Of course, the best approach for you will…

12 Jun 2017 • Practice Management

Driving your dental practice to success

Kresse Wesling is an award-winning entrepreneur and one half of a soaring brand that reclaims old fire hoses to create luxury goods. You may wonder what this has to do with dentistry! The surprising truth…

31 May 2017 • Practice Management

Our success story: how one practice grew their award-winning business

Twenty-three years ago, in a caravan in a car park at Titchfield Community Centre, Clare Chavasse opened Titchfield Dental. As patient numbers steadily grew, the practice expanded. Firstly, into a two-surgery practice with one dentist…

22 May 2017 • Practice Management

Andrew Lockhart-Mirams’ thoughts on retirement in dentistry

Andrew Lockhart-Mirams met with Practice Plan to discuss why an increasing number of dentists are looking to retire early, and what this means for both patients and the profession in the UK.

17 May 2017 • Practice Management

Turning telephone enquiries into consultations with Richard Collard

Sarah Whittall, Events and Marketing Coordinator, catches up with Business Consultant Richard Collard to find out how he is helping dental practices to turn more patient enquiries into business.

10 May 2017 • Practice Management

How to Manage Your Dental Practice Finances

Are you prepared for a rainy day? Can you forecast what your bank balance will be in six months time? Are you certain you will have sufficient funds to meet your tax bill? Carol Groombridge,…

26 Apr 2017 • Practice Management

Why you need a five-year forward view for successful retirement

As an NHS practice owner, it’s essential that you have a five-year retirement strategy in place. Here, Area Sales Manager, Richard Scarborough examines the need to look at the situation logically, rather than emotionally, and how to…

10 Apr 2017 • Practice Management

The Role of a Successful Practice Manager

Lisa Bainham has been the Practice Manager of award-winning dental practice, The Old Surgery, for the past eighteen years. In 2016, she took over the presidency of The Association of Dental Administrators and Managers (ADAM). Here,…

6 Mar 2017 • Practice Management

Don’t let your fears stand in the way of your business success!

The prospect of change can feel daunting for many. In a dental practice setting that fear and subsequent avoidance of change can prevent real success and business achievement. With this in mind, Regional Support Manager,…