Michael Bentley on falling in love with dentistry and why it is never too late to learn new skills

We caught up with Dental Consultant, Michael Bentley, to discuss his varied career path, how he came to fall in love with dentistry, and why it is never too late to learn new skills…  …

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Employment law updated post COVID-19

Nigel Jones talks to Sarah Buxton about updated challenges and changes for employees and employers at this time. Sarah shares advice on employment law for dental practices, hot topics currently being discussed and considerations for…

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Rewards and incentives for your team

Jonathan Drury catches up Jayne Gibson, Regional Support Manager at Practice Plan to share her top tips for rewards and incentives for your dental team. What you’ll hear: Current recruitment issues Showing appreciation for your…

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How to minimise last minute cancellations

Nicola Gresty, Area Manager at Practice Plan is joined with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about missed appointments and how to avoid them. What you’ll hear: How often…

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The right words at the right time

Gary Nelson, Regional Support Manager, gives advice around how to answer difficult questions from frustrated patients…   I am seeing and hearing a lot of confused and frustrated patients on the NHS at the moment,…

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Ways to improve communication with your team

Zoe Close explores the different ways you can improve communication in your practice… Overcoming lack of face-to-face meetings Over the last year there will have been times when you wouldn’t have been able to have…

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Changes in the dental marketing world

Donna Hall speaks to Digimax Founder Shaz Memon about the change in dental marketing over the past year and offers from some tips for practices… Donna: What changes did you see in the way practices…

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Systemic Resilience

Johanna Hooper, Director at Limitless Peak Performance talks about systemic resilience, what it means and the importance of it in the workplace. What you’ll hear: What is systemic resilience Resilience as an individual, team and…

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NHS dentistry – your questions answered…

Practice Plan’s Nigel Jones and the British Dental Association’s (BDA) Eddie Crouch delved into a range of topics within the NHS dental landscape in a recent webinar.   Throughout the webinar, many dentists submitted questions…

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‘Language Timothy’

Gary Nelson shares advice on how to change the words you use to make sure negativity does not seep into your working life…   Does anyone remember the sitcom ‘Sorry’ from the 1980s or is…

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Can and should NHS dentistry return to normal?

Practice Plan’s Sales and Marketing Director, Nigel Jones, explores whether NHS dentistry will return to the way it was before the pandemic – and questions if anyone wants it to…   It’s hard to think…

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Patient records, consent and data protection

Pat Langley, CEO of Apolline, shares her top tips when it comes to keeping excellent patient records and information. What you’ll hear: What information you need to have on record The importance of keeping data…

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Strengthening my business

Donna Hall speaks to principal dentist and Harborne Dental Practice owner Kirsty Robinson about the changes she is making to build a more resilient business this year… Donna: How did the last year give you…

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The Dental Shipping Forecast

For many of you, April will have heralded the start of a new financial year. The start of another journey for your business, and yourself if you like. If this was a journey you were…

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A TEN:TEN or maybe a Boosted TEN:TEN

Time has become an incredibly precious commodity since practices have reopened. It has been an arduous period where, for many business owners, appraisals, one to ones, job chats and staff assessments (or whatever you want…

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Gary Nelson shares his ‘Motiv 8 Plan’ on how to motivate yourself and your practice over eight weeks…

Motivation is the force that guides behaviours. We may be out of a total lockdown, however practices are still working under restrictions and rules, and it is likely some of you may need a little…

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Why you need a plan

Gary Nelson on why every practice needs a plan for the coming year… I can think of many reasons you might not want to take the time to write down your business plan for the…

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Top Tips to boost your plan in practice

Sales Support Manager Michelle Hardy looks at five ways to boost your patient plan… Share your vision One way to help grow the plan is to share your vision for where you want to take…

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