“After leaving the NHS I feel unshackled and free to practise the kind of dentistry I’ve always dreamed of.” – Gordon Downes

I decided to leave the NHS after 29 years of running an NHS practice, it was a big decision but it has completely changed my personal and professional life.

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The difference between great leadership and great management

Suki Singh looks at what it means to lead and manage well, and the difference between the two… Successfully running a business such as a dental practice requires strong leadership and good management. The two…

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How can dentists balance delivering quality patient care while working in a target orientated system?

I was asked this question by a dentist, and I think it reflects wider concerns among the profession and a feeling they are being asked to perform an increasingly difficult balancing act to achieve conflicting…

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Tooth whitening: Everything you need to know

They’re everywhere. Just one quick swipe on social media, one flick of the page in our glossy magazines and the perfect pearly whites of our favourite celebrities are shining bright and dazzling us. With cosmetic…

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Kevin Lewis: taking more control of the future could lessen anxiety among profession

Nigel Jones interviews Kevin Lewis about the reasons for dentists’ anxiety around complaints and litigation, and whether there is cause for optimism that this may change… Anxiety about complaints and litigation is rife among the…

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The changing brand landscape in dentistry

For the majority of my life, I have had no concept of ‘brand’ in relation to a dental practice. The dentist was…well, the dentist! The person I went to see every six months for about…

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Has the extreme weather left you facing clawbacks or a loss of income?

A regular and predictable income is the holy grail for any business and that’s no different for dental practices. Nigel Jones discussed how a dental practice can generate an income, even when they are forced…

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Young dentists at the coal face

Our experience – beginning life as a dentist Recent BDA research has revealed that more than half of dentists aged under 35 are planning to leave the NHS within five years and 10% intend to…

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Gum disease – avoid the nightmare

Have you ever had that nightmare where your teeth have fallen out then you’ve woken up and checked in the mirror that they are still there? This can become a reality unless we make sure…

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Eddie Crouch explores the issue of the corporates having an advantage when the new contract is introduced

Among the many questions that dentists have about the impact of a reformed dental contract in England, is one about whether the corporate businesses will have an ‘edge’ when it’s introduced. It is understandable that…

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The Big Interview: Tony Kilcoyne

A few months after his election to the BDA’s Principal Executive Committee (PEC), we caught up with Tony Kilcoyne to find out whether he can offer the same outspoken voice to the profession from the…

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Top tips for working with your designer!

Getting the best out of a designer means working in partnership, being prepared to challenge your pre-conceptions and listening to the experts. Practice Plan’s Design Team Manager, Nick Powell shares his list of do’s and…

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Does the prototype feedback offer optimism for the future?

The latest results from the NHS Confidence Monitor survey revealed deep unhappiness among dentists in the NHS, and that the majority are considering leaving. Similarly, research carried out by the BDA found comparable results. In…

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Does your choice of toothbrush really make a difference?

We asked Dr Alif Moosajee, otherwise known as The Smiling Dentist, just how important your choice of toothbrush is when it comes to looking after your teeth. Here’s what he had to say: ‘A good…

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Brand New

When Mark Hill, Principal Dentist at Park Place Dental Practice in Cardiff, relocated his business he also took the opportunity to refresh and update his branding. We caught up with Mark to find out why…

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Sarah Buxton and Simon Thackeray look at how this ruling may impact the dental industry

In November, Uber lost its appeal against an earlier ruling stating two of its drivers could be classed as workers, rather than self-employed contractors. This case has once again brought up the question around the…

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Adding new members to your team – how staff inductions can ease the way

Staff inductions are a golden opportunity to ensure that your newest employee assimilates into your team well and understands their role from the start. It’s an important step in the recruitment process and, when carried…

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Feedback Fatigue

A few weeks ago my car went into the garage for some routine work. The work was carried out well, I even had a little video report sent to me by email so that I…

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