Making sure you are ready in the event of a CQC inspection

Clare Ison, Practice Manager at Beaufort Dental Health Centre, tells her CQC inspection tale about what to expect from an inspection and some words of advice to anyone preparing for one.

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Helen Minnery talks about the impact the new NHS contract could have on the wider dental team

A lot of the debates and discussion so far around contract reform has focused on the impact it will have on dentists. Yet, of course, whatever changes might be coming to the profession will affect…

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Tips for getting the most from your homepage

You’re probably aware that most potential new patients will visit your website as their first port of call when searching for a dentist. However, you might not be aware that you only have a matter…

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Three top tips on how to protect your practice against cybercrime

Cybercrime – is this on your radar, or do you operate in ignorant bliss that this will ‘never happen to me’? As a practice manager or business owner of patient data, the threat of cybercrime…

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Four key things you need to do to look after your implants

Dental implants are an increasing popular alternative to bridges or removable dentures and – with the correct aftercare – should last a lifetime. They look and feel like normal teeth and you should be able…

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Why you should consider a daily team huddle

Something interesting often happens before the start of a big team sport occasion – be it football, rugby, basketball or any other team sport. It’s the team huddle. That moment when all the members of…

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Business planning to get better results

The analogy we use to explain the journey to achieving your desired goals is the sat nav. When you switch on your sat nav, it locates your current position. It asks where you would like…

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Two dentists look back on their move away from the NHS

Moving away from the NHS is something many dentists spend a lot of time considering. Here, Practice Plan shares the experiences of two principal dentists who introduced private dentistry into their NHS practice in different…

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How to turn your patients into brand advocates

Les Jones, Creative Director at Practice Plan, looks at how creating a memorable experience can transform patients into advocates for your brand and your practice…

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Four simple steps to improve your recruitment process

Zoe Close, Area Sales Manager from Practice Plan, shares four simple ways to improve your recruitment process. Running a successful and thriving practice is a team effort. You need to have the right mix of…

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Four things to think about when considering going private

Josie Hutchings, Regional Support Manager at Practice Plan, examines the big questions to ask when thinking of moving to private…

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What a difference 30 years can make

Zoe Close, Area Sales Manager for Practice Plan, reflects back on how practice life has changed over her 30-year dentistry career. In the past 30 years, the world has changed significantly. Back in 1987, when…

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Judith Husband talks about the likelihood of the introduction of time-limited contracts within the new NHS contract.

The idea of time-limited contracts was proposed by the Government two years ago as a way of improving market competition and efficiency. A source of much debate since then, we asked Judith Husband, who has…

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What do you know that you don’t know – and why you should find out

Richard Scarborough, Area Sales Manager at Practice Plan, shares the key measures dentists need to be monitoring and explores what they can reveal about your practice Prevention is better than cure is something that shouldn’t…

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The three second brand

First impressions count…a lot! You might have the most wonderful, talented, friendly, patient-focused practice that any prospective patient could ever wish for, but if you’re not communicating those things within the first three seconds of…

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Easy to follow tips for avoiding added sugar in your diet

Following on from my last blog ‘Eight reasons to quit sugar’, this next blog of the series has advice on how to avoid added sugar. Feel free to share your own tips and experiences!

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Our story: three practices’ experience of switching plan provider

Moving your membership plan provider is something practices can be keen to do, but often postpone as they think it will be too much hassle and worry about patients’ reaction to change. Yet, with the…

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Expert advice on managing underperformance in your team

Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA…

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