Simon Thackeray reflects on the last couple of days

As much as things these days can have a degree of normality, today feels like it is going to be normal. The staff got paid yesterday, and today the associates need their monthly calculations doing…

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How to mothball your surgery

In 2010, Claire Roberts’ dental practice suffered a complete rebuild following a gas explosion. She found herself having to close the practice, a situation that many are now in due to the outbreak of Covid-19.…

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Change the way you grow your patient base

If you’re looking for a cost-effective and powerful way of growing your patient numbers then nothing beats asking for a referral. Even in the digital age we’re living in, one of the best and cheapest…

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Lessons from the Workshop Tour

As another successful Practice Plan (PP) Workshop Tour comes to an end, one of our two speakers, Les Jones, looks back at some of the highlights and memorable moments. When I was asked to do…

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Wrestling a pig of a problem?

Laura Jones asks us to take a moment to think… What change do you wish you could create? What’s standing in the way of you achieving your goals and fulfilling your potential? Perhaps it’s a…

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The boom of the Baby Boomers

According to the Huffington Post (June 2017), Britain’s baby boomers own half of the country’s £11 trillion of wealth. That’s a lot of economic power squeezed into the wallets of a very tight 10-year tribe, the product of a surge in post-war procreation.

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Is your team geared to snatch defeat from the jaws of victory?

I’ve recently carried out a secret shopper exercise with a number of dental practices across the UK and the results have been a real eye-opener. It seems that the majority of practices are well-versed and skilled in their ability to ‘snatch defeat from the jaws of victory’.

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How Human Factors can help to manage risk and reduce stress

By Ganase Dharrie-Maharaj It was the evening of 29th December, 1972. After a two-hour flight from New York, Eastern Air Lines flight 401 was descending into a calm, moonless night as it approached Miami. In command…

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None of my associates want to buy my practice. What are my options?

Your dentistry questions answered: selling your practice Practice Plan’s Zoe Close looks for answers to the questions you’re asking. If none of my associates want to buy my practice, what are my options? Traditionally, when…

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Growing pains – are you doing enough to maximise the value of your practice?

In today’s saturated marketplace, most dentists can be forgiven for thinking they’ve ‘made it’ when they overcome stiff competition and secure funding to purchase a highly sought-after practice. But it’s surprising how often complacency can…

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Stick or twist? Why buying additional practices could be your best move

Have you always dreamed of running multiple dental practices, or perhaps you’ve come across an opportunity that is too good to pass up? Some people are naturally entrepreneurial – they typically identify potential in everything…

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How to maximise the value of hygienists and therapists

Fliss McCalmont speaks to Diane Rochford and Lesley Morgan-Barlow about how to utilise dental hygienists and therapists to best effect…

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Protect your practice from cybercrime

Donna Hall asks Tracy Pound about the risk of cybercrime and what dentists can do to protect their data…

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Location, location, location – how the dental practice market varies by region

If purchasing a dental practice is at the top of your wish list, you might be interested to know the regional trends that are currently influencing practice sales and valuations. Recent market analysis, conducted by…

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An ethical selling approach

Running a dental practice presents, for many, a quandary. Managing a business, which you want and need to be successful, with providing a healthcare service to those in need can be an ethical balance. Certainly…

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How digital dentistry changed my practice

Marcos White, owner of Courtyard Dental, grew his revenue by 33% in 12 months without hiring any new staff. The cause? Embracing digital dentistry. As an early adopter of technology, Marcos has been working with…

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How to keep cool over your summer tax bill

While January’s self-assessment tax return date is firmly etched in the minds of most dentists, HMRC’s summer tax liability deadline of 31st July can often go unnoticed despite being equally as important. Paying the due…

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How to handle challenging patients

Zoe Close shares her experience of and thoughts on managing challenging patients in the practice… Dealing with a challenging patient is something almost everyone working in a dental practice will encounter at some point. Having…

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