How to hold a successful children’s open day

In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for…

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Three top tips on how to protect your practice against cybercrime

Cybercrime – is this on your radar, or do you operate in ignorant bliss that this will ‘never happen to me’? As a practice manager or business owner of patient data, the threat of cybercrime…

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Why you should consider a daily team huddle

Something interesting often happens before the start of a big team sport occasion – be it football, rugby, basketball or any other team sport. It’s the team huddle. That moment when all the members of…

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How to boost your income by 10% in 12 months

Simon Tucker and Les Jones talk about a selection of low or no-cost ideas that are easy to implement in practice to help you start increasing your income immediately. They also shine a light on…

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Business planning to get better results

The analogy we use to explain the journey to achieving your desired goals is the sat nav. When you switch on your sat nav, it locates your current position. It asks where you would like…

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How to turn your patients into brand advocates

Les Jones, Creative Director at Practice Plan, looks at how creating a memorable experience can transform patients into advocates for your brand and your practice…

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Four simple steps to improve your recruitment process

Zoe Close, Area Sales Manager from Practice Plan, shares four simple ways to improve your recruitment process. Running a successful and thriving practice is a team effort. You need to have the right mix of…

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Practical advice for addressing negative behaviours in your team

Sheila Scott offers expert advice on how to ‘direct, guide influence and motivate’ others to higher standards of behaviour and performance in this episode of Bodcast. She offers a framework to help you have the…

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Four things to think about when considering going private

Josie Hutchings, Regional Support Manager at Practice Plan, examines the big questions to ask when thinking of moving to private…

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What do you know that you don’t know – and why you should find out

Richard Scarborough, Area Sales Manager at Practice Plan, shares the key measures dentists need to be monitoring and explores what they can reveal about your practice Prevention is better than cure is something that shouldn’t…

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Sarah Buxton details the key things you need to know if you’re self-employed

In this edition of Bodcast Zoe Close speaks to HR and Employment law specialist Sarah Buxton and asks her to explain the three different types of employment status – employee, worker and self-employed. Sarah also…

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Inspiring team work within your practice

Award winning Practice Director, Lesley Morgan-Barlow talks to Zoe Close about team motivation. Drawing on more than 7 years experience of running a dental practice, she looks at the importance of strong leadership and the…

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Our story: three practices’ experience of switching plan provider

Moving your membership plan provider is something practices can be keen to do, but often postpone as they think it will be too much hassle and worry about patients’ reaction to change. Yet, with the…

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Expert advice on managing underperformance in your team

Tackling underperformers can be one of the more challenging elements of managing your practice. Here, we chat to experts, Sheila Scott, Dental Business Consultant, and Sarah Buxton, Director and Employment and HR Solicitor of FTA…

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How to stay on the right side of employment law and the CQC

In today’s Bodcast Sheila Scott, Nicki Rowland and Sarah Buxton discuss the best ways for practices to avoid employment law issues and CQC failures by recognising the importance of staff training and communication. They offer…

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Don’t think big – think MASSIVE

David Hyner, motivational speaker, and Les Jones, Creative Director at Practice Plan, fellow members of The Professional Speakers Association, make the case for setting massive goals to achieve your business dreams.

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How small changes can make a big impact!

The hugely successful UK cycling team has built much of its success on a principle called the Accumulation of Marginal Gains. That is, if you want to make a significant improvement in your performance, it’s…

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Nicki Rowland explains how to keep on top of CQC regulations

Listen to this episode of Bodcast to gain a greater understanding of how CQC inspections have changed. Business consultant, Nicki Rowland gives an insight into the main failings with inspections at present and the subsequent…

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