Communication Archives - Page 5 of 9

23 Dec 2020 • Podcasts, Practice Management

Top observations of things that don’t change

Gary Nelson rounds the year off with his top seven observations of things that don’t change. 2020 has been a year like no other in so many ways, but in many ways it’s been a…

23 Dec 2020 • Blog, Covid-19, Practice Management

Three simple strategies to communicate the health benefits of your plan

Janet Mason shares her thoughts on which strategies are most effective when it comes to successfully communicating your plan membership to prospective patients… Lockdown for many practices has highlighted how beneficial a well performing plan…

17 Dec 2020 • Podcasts, Mental Health

Men’s well-being: Challenges, indicators and support

Andy Elwood shares his insights into some of the challenges men face regarding well-being and mental health. This interesting BoDcast highlights some of the indicators we can look out for and how others can support.…

9 Dec 2020 • Podcasts, Practice Management, Covid-19

The five R’s of recovery: Resolve

Nicki Rowland introduces the second in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘resolve’. What you’ll hear:…

3 Dec 2020 • Podcasts, Mental Health, Covid-19

Mental Dental through COVID-19

Lauren Harrhy talks to Aemelia Wright about the support that Mental Dental provides to the dental industry. Lauren shares details on how Mental Dental started and the challenges, concerns and positives that she has seen…

20 Nov 2020 • Podcasts, Practice Management, Covid-19

The five R’s of recovery: Regroup

Nicki Rowland introduces the first in the five-part series of ‘The 5 R’s of Recovery’. Offering an insight into the course available from The Exceptional Leadership Academy this episode focuses on ‘regroup’. What you’ll hear:…

20 Nov 2020 • Blog, Covid-19, Practice Management

A simple mental exercise to trigger a positive state of mind

If someone told you that in just three simple steps, you could transform your problems into opportunities, would you? With this easy-to-follow technique from Barry Oulton, Lynn Leach explains how… ‘COVID fatigue’ is a term…

18 Nov 2020 • Blog, Covid-19, Practice Management

Two little words and the power of gratitude

Gary Nelson shares how showing appreciation for your team during tough times helps create a positive work environment… A new term that’s becoming commonplace during the pandemic is ‘COVID fatigue’. Your team members are becoming…

11 Nov 2020 • Blog, Covid-19, Practice Management

Five lessons from COVID-19 that are worth remembering

Janet Mason looks at what positive lessons can be taken from the recent pandemic to make your business even stronger… COVID-19 has been a huge cloud hanging over dentistry, and the country, ever since March.…

28 Oct 2020 • Podcasts, Mental Health, Covid-19

Managing mental well-being in the workplace

Lynne Clark, Regional Support Manager, shares tips on identifying and managing stress in the workplace during these difficult times. What you’ll hear: What causes stress in the workplace How can this be managed effectively How…

30 Sep 2020 • Podcasts, Practice Management

Communication at the heart of your dental practice

Barry Oulton, dentist and communication expert, talks about the importance of communication during these changing times. He explains how to recognise areas of focus for the dental team and practice. What you’ll hear: The importance…

22 Sep 2020 • Blog, NHS

Nishma Sharma: As dentists, we need to do the right thing

Nigel Jones talks to Nishma Sharma, a practising dentist and clinical advisor for NHS England and the Office of the Chief Dental Officer, about communication between governing bodies and dentists, the management of associates during…

17 Sep 2020 • Blog, Covid-19, Practice Management

The reality of reopening: part two

In my first blog that I wrote around four to five weeks after reopening, I spoke about how uncomfortable and cumbersome it was to work in the new levels of PPE. We’re now a further…

20 Aug 2020 • Blog, Covid-19, Practice Management

Four lessons in communication learnt through COVID-19

If one good thing was to come from COVID-19 in terms of its effect on the dental community, it’s been the good practise in patient communication shown by many. Now is a critical time for…

12 Aug 2020 • Blog, Marketing and Design, Covid-19

How big brands are developing an ethical edge to adapt to COVID-19

In the wake of the pandemic, many businesses and sectors are not operating in their usual capacity, if at all. In fact, it could be said that the outbreak is the most testing ethical challenge…

15 Jul 2020 • Blog, Covid-19, Practice Management

Rebuilding relationships with your team after lockdown

Running a successful practice relies on many factors, but one of the most important of those is the relationship you have with your team. Over the past few months, those relationships may well have changed…

14 Jul 2020 • Podcasts, Practice Management, Covid-19

Reopening the practice doors

Michelle Hardy, Sales Support Manager talks to Helen Bodsworth about what has happened since reopening the doors as a Practice Manager. With so many changes in the ways of working as practices reopen, we hear…

10 Jul 2020 • Podcasts, Practice Management, Covid-19

The rules of patient engagement

Guy Deeming talks to Richard Scarborough about how consultations have changed as the recent pandemic has accelerated the speed in which we transition into virtual consultations. Guy talks about how to adapt to new ways…