Five steps you should take with new starters

Janet Edwards, HR Manager at Practice Plan explains the right processes to have in place when it comes to integrating a new team member. Even the most self-confident of people may experience some form of…

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What does a Practice Plan Workshop Tour entail?

Top hats and toast…two things that are not often synonymous with running a dental practice. Yet under the expert guidance of Sheila Scott and Chris Barrow, these two items were used during Practice Plan’s last…

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The benefits of investing in your team

Zoe Close explains the reasons to invest in developing your team, even if it’s an established one. She illustrates how continued training will benefit both them and the whole practice.

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What to measure in practice to ensure you’re successful

Business Coach Carol Groombridge explains what you need to be monitoring in your practice in order to be sure you’re meeting your sales objectives, and the best way in which to do this.

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The value treatment coordinators bring to our practice

Suki Singh, Regional Support Manager at Practice Plan, speaks to Rachel Dilley, Practice Manager, about how they incorporate the treatment coordinator role into their team… Treatment coordinators (TCOs) have worked in dentistry since the eighties,…

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Managing expectations to create an A-team

After hearing that business consultants Laura Horton and Michael Bentley will be speaking about team development at the British Dental Conference and Dentistry Show, Zoe Close from Practice Plan caught up with the pair to…

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The philosophy of leading a dental team

Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive…

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What does the future of practice ownership look like?

David Houston and Tony Kilcoyne explore what the future holds when it comes to owning a dental practice… While there may be no formal career pathway for dentists entering the profession, traditionally the route went…

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How to gain an hour by delegating effectively

Feel like there aren’t enough hours in the day and your to do list is ever growing?  Ashley Latter shares his advice for mastering the art of delegation to give you back more hours in…

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The difference between great leadership and great management

Suki Singh looks at what it means to lead and manage well, and the difference between the two… Successfully running a business such as a dental practice requires strong leadership and good management. The two…

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Mark Topley explains how Corporate Social Responsibility (CSR) benefits the community but also your practice.

Mark talks to Nigel Jones about why CSR should be a fundamental part of every business and dispels the myth that it is only relevant to big corporations. He explains how focusing on CSR within…

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Embedding compliance into practice life

“I do compliance on a Friday.” Sound familiar? This is something I have heard time and again while visiting practices during my years in the profession. And, while it’s great that compliance is being done,…

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Make confident decisions – put on your thinking hats

Running a busy dental practice means challenges can be thrown up on a daily basis. Here, dental business consultant Sheila Scott explores a tried and tested technique to decide how to deal with opportunities or…

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Advice for managing personality conflicts in a small team

Zoe Close, Area Sales Manager at Practice Plan, uses her 14 years’ experience as a practice manager to share her guidance on how to tackle personality clashes in the workplace…

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Bulletproof HR advice for your practice

HR and employment law Solicitor, Sarah Buxton, is the latest expert in dentistry to share her expertise and advice with practice managers and business owners. The age-old phrase ‘prevention is better than cure’ has no…

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Making sure you are ready in the event of a CQC inspection

Clare Ison, Practice Manager at Beaufort Dental Health Centre, tells her CQC inspection tale about what to expect from an inspection and some words of advice to anyone preparing for one.

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Helen Minnery talks about the impact the new NHS contract could have on the wider dental team

A lot of the debates and discussion so far around contract reform has focused on the impact it will have on dentists. Yet, of course, whatever changes might be coming to the profession will affect…

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How to hold a successful children’s open day

In this episode of Bodcast experienced Practice Manager and President of ADAM, Lisa Bainham, talks to Nigel Jones about the benefits of holding practice open days for children. She offers advice and practical tips for…

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