Are Your Patients Receiving The Treatment Journey They Expect?

*Content updated January 2018 Dental Business Consultant, Sheila Scott, shares her eight sure-start ways to ensure your patients are receiving the treatment journey they expect.

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Measure All Aspects of The Business

‘Measure all aspects of the business, not just the bits that you find interesting!’ That’s today’s top tip from Practice Plan’s Sales Director Nigel Jones. Here, he explains why.

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Nurture Your Database

This week Chris Barrow explains why you need to nurture your database – including prospects and clients.

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It’s All About You!

Leading your practice to greatness is all about how you behave and the input you have on the practice. Here, Nigel Jones discusses what makes a great leader and how making just the slightest change…

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How to get the most out of an interview

Are you looking to recruit some newbies to the team, but want to ensure you cover every base in your interviews? Peninsula Business Services are on hand to help you do just that by sharing…

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It’s Showtime

No matter how you feel when you get out of bed, Ashley Latter recommends you treat every minute of your working day as though it’s ‘showtime’.

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Sheila Scott in the Spotlight!

For those who don’t know Sheila, she’s an industry guru and has been helping UK dental practices prosper for over 25 years. As a marketer and psychologist, Sheila believes that the customer is king and…

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Does Your Front-Desk Team Showcase Your Practice?

It’s important that your front desk team showcases your practice as potential patients are actually shoppers. Here, Emma John explains why that is and gives some top tips on improving how your front desk team…

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Be Clear About What You Expect of Team Members

Here’s this week’s top tip, straight from dental business consultant, Sheila Scott: “Be clear about what you expect of team members.” “It may sound simple, but how many of you aren’t getting what you want…

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It’s All About Data Capture

It’s all about data capture! Many practices aren’t aware of how important it is to have a data capture process in place, so this week Chris Barrow shares an excellent case study to reinforce why…

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When inspiration strikes…

Every once in a while, you have a day where you feel parts of your brain kicking into action that have lain dormant for weeks (or in my case, months or even years). I had…

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Do You Know Your Numbers?

Ashley Latter explains why it’s important to make sure you know your costs when it comes to your pricing structure. Have you ever been in the situation where you’ve been quoting a patient and, before…

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Privacy – It’s About the Strategy, Not the Settings!

Take a minute to think about it… What would happen if one of your staff members were to put an incriminating photograph or status on their Facebook profile, which wasn’t an appropriate representation of how…

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Assess the Issues

‘Measure new Enquiries’ is today’s top tip courtesy of Richard Collard from Medenta.

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Learn How You Can Provide Seamless Treatment Coordination to Each and Every One of Your Patients!

Treatment coordination experts Laura Horton and Michael Bentley, from Horton Consulting, share their five top tips on how you can be the best Treatment Coordinator (TCO) that you can be!

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Read All About It!

I believe that the main reason why practices do not write newsletters is based upon not knowing what to write and who to include. The first part of doing a newsletter has to be scheduling…

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Turn Your Patients into Fans.

Laura Horton explains how going above and beyond expectations is the key to creating dedicated fans and attracting new patients to your practice.

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How Do I Get My Team to Work as a Team?

Are your team working together to meet their fullest potential? If not then read on to find out Emma John’s five top tips on how you can get your team working together more effectively.

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