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14 Jul 2023 • Blog, Dental Landscape

Dental nursing – an evolving profession

How has dental nursing changed over the last twenty years? The Old Surgery in Crewe, celebrates 20 years of being a Practice Plan customer this year and so Regional Support Manager, Emma Flunt, asked three…

7 Jul 2023 • Blog, Mental Health

Helping anxious patients

Dr Niall Neeson, aka the Calming Dentist, looks at how to help patients who may experience anxiety about visiting the dentist. I became interested in this topic because I noticed that with a lot of…

3 Jul 2023 • Blog, Marketing and Design

The importance of a social media strategy

CEO and founder of Diamond Dental Staff, Emma Anastasi explains the importance of using social media in practices. A number of practices struggle with their social media because they’re clinically oriented most of the time.…

23 Jun 2023 • Blog, Practice Management

How to minimise last minute cancellations

With the fixed costs of running a dental practice rising all the time, it’s important practices maximise their opportunities to see patients. One way to ensure this happens is to reduce the number of missed…

15 Jun 2023 • Blog, Finance

Is it time to explore the peninsula of infinite possibilities?

Area Manager, Gary Nelson, urges people to shun pessimism and embrace their inner optimist. “The optimist lives on the peninsula of infinite possibilities; the pessimist is stranded on the island of perpetual indecision.” William Arthur…

9 Jun 2023 • Blog, NHS

Has NHS dentistry reached the point of no return?

Once again, Practice Plan’s Dental Business Theatre saw key industry figures debating the most important issues in dentistry under the heading ‘Dentistry’s biggest questions answered’. The session that garnered the biggest audience was ‘Is there…

2 Jun 2023 • Blog, Practice Management

How can I keep my team happy and motivated? It’s not about you

Making her debut as a Practice Plan speaker at the Dental Business Theatre at the Dentistry Show at the NEC last month was dental business coach, Dr Bhavna Doshi of Dental Wealth Builder. The theme…

26 May 2023 • Blog, Practice Management

Ways to maximise the potential in your practice

Although things may have eased a little, the current economic climate still remains challenging for most practices. Here Practice Plan Area Manager, Katrina Rees, suggests ways to get the most out of the income streams…

15 May 2023 • Blog, Mental Health

Mental Health Awareness Week – Anxiety

The theme of this year’s Mental Health Awareness Week (15th to 21st May) is Anxiety. Here Dave Smithson, Operations Director of the charity Anxiety UK , explains more about the nature of anxiety and suggests…

5 May 2023 • Blog, Mental Health

Maybe things aren’t as bad as they seem

Area Manager, Gary Nelson, suggests looking on the bright side as he reflects on the first quarter of 2023. What’s happening? It’s one of the top questions I get asked each week. Usually followed closely…

26 Apr 2023 • Blog, Mental Health

Stress awareness month

April is stress awareness month. Here Mental Health First Aid instructor, Andy Elwood, explains more about stress and the purpose of Stress Awareness Month. Established in 1992, Stress Awareness Month aims to raise awareness of…

21 Apr 2023 • Blog, Practice Management

Tips to maintain a happy team

In the light of the difficulties practices are experiencing recruiting new members of staff, it’s important to hang onto the good ones you already have! If your team is happy, they’re less likely to go…

14 Apr 2023 • Blog, Practice Management

Keeping things in the family – Lisa Bainham

As she approaches her 20-year anniversary of being with Practice Plan, Area Manager, Suki Singh spoke to Lisa Bainham, Practice Manager at the Old Surgery in Crewe and President of the Association of Dental Administrators…

6 Apr 2023 • Practice Management

Associates and Self-employed status – will they pass the test?

For many years, HMRC has been happy to treat Associate dentists as self-employed when assessing them for tax. However, from 6th April 2023, its guidance is changing bringing dentistry into line with all other professions.…

31 Mar 2023 • Blog, Practice Management, CSR

How CSR can attract talent to your team

Head of Sales, Zoe Close, speaks to Business Coach and CSR specialist, Mark Topley, who puts the case for the importance of CSR in the recruitment and retention of team members. ZC: Mark, as CSR…

24 Mar 2023 • Blog, Mental Health

Three years in a month

A throwaway remark at a recent football match became a lightbulb moment for Area Manager, Gary Nelson. Here he explains why. You learn something from everyone you meet, something my dad has instilled in me…

17 Mar 2023 • Blog, Practice Management

How to set ground rules to handle aggressive patients

As the issues around access to dentistry show no signs of being solved, more patients are venting their frustration on practice team members. Verbal, and sometimes physical aggression is becoming something front of house staff…

10 Mar 2023 • Blog, Our News

Keeping things in the family – Delph Dental

In the latest in our blog series about why people maintain long-standing relationships with Practice Plan, Suki Singh speaks to John Hume-Spry, Principal Dentist and owner of Delph Dental in Derbyshire, to find out more…