Blog

Mental Health Awareness Week – Anxiety

The theme of this year’s Mental Health Awareness Week (15th to 21st May) is Anxiety. Here Dave Smithson, Operations Director of the charity Anxiety UK , explains more about the nature of anxiety and suggests…

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Maybe things aren’t as bad as they seem

Area Manager, Gary Nelson, suggests looking on the bright side as he reflects on the first quarter of 2023. What’s happening? It’s one of the top questions I get asked each week. Usually followed closely…

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Stress awareness month

April is stress awareness month. Here Mental Health First Aid instructor, Andy Elwood, explains more about stress and the purpose of Stress Awareness Month. Established in 1992, Stress Awareness Month aims to raise awareness of…

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Tips to maintain a happy team

In the light of the difficulties practices are experiencing recruiting new members of staff, it’s important to hang onto the good ones you already have! If your team is happy, they’re less likely to go…

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Keeping things in the family – Lisa Bainham

As she approaches her 20-year anniversary of being with Practice Plan, Area Manager, Suki Singh spoke to Lisa Bainham, Practice Manager at the Old Surgery in Crewe and President of the Association of Dental Administrators…

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Associates and Self-employed status – will they pass the test?

For many years, HMRC has been happy to treat Associate dentists as self-employed when assessing them for tax. However, from 6th April 2023, its guidance is changing bringing dentistry into line with all other professions.…

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How CSR can attract talent to your team

Head of Sales, Zoe Close, speaks to Business Coach and CSR specialist, Mark Topley, who puts the case for the importance of CSR in the recruitment and retention of team members. ZC: Mark, as CSR…

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Three years in a month

A throwaway remark at a recent football match became a lightbulb moment for Area Manager, Gary Nelson. Here he explains why. You learn something from everyone you meet, something my dad has instilled in me…

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How to set ground rules to handle aggressive patients

As the issues around access to dentistry show no signs of being solved, more patients are venting their frustration on practice team members. Verbal, and sometimes physical aggression is becoming something front of house staff…

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Keeping things in the family – Delph Dental

In the latest in our blog series about why people maintain long-standing relationships with Practice Plan, Suki Singh speaks to John Hume-Spry, Principal Dentist and owner of Delph Dental in Derbyshire, to find out more…

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How to wow when recruiting

As more practices complain of the difficulties of recruiting good staff, dental business coach, Chris Barrow, offers some advice to help overcome them. One of the questions I get from clients a lot is, “What…

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In this month of love, love yourself first

Mental Health First Aid instructor, Andy Elwood, explains why it’s important to learn to love yourself so you can love others. Love is an emotion that we can feel in many different contexts. We’re obviously…

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A Game-Changing recruitment hack stumbled upon by accident!

Shaz Memon, founder of Digimax dental marketing agency shares a great recruitment tip that he came across by accident. If your birth year starts with a 19, you will likely remember a world where no…

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Rising costs – you have to pass it on!

Dental business coach, Chris Barrow, offers some advice on the need to increase prices and how to handle the change. I present at a number of different events and workshops for Practice Plan and I…

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Remember your why

Happy New Year to you. Let’s tip toe into 2023 without wakening its grumpy brother, 2022, or its long-lost cousin of 2022 and definitely not its evil stepsister, 2020. The first weeks back in any…

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Keeping things in the family – Chris Barrow

In our latest in our series of blogs about why people who have had a long association with Practice Plan are happy to stay with us, Area Manager, Suki Singh talks to long-time collaborator and…

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Avoiding the legal pitfalls of the recruitment process

It’s no secret that the recruitment and retention of good staff members within dentistry is one of the main problems facing the industry right now. Many practices are involved in a recruitment process of some…

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Dealing with stress

As the rise in the cost-of-living shows no signs of abating, many in dentistry are starting to feel the strain. Dental Business Coach, Mark Oborn, offers some suggestions to help people cope better with stress.…

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