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3 Nov 2023 • Blog, Marketing and Design

The importance of marketing in a dental practice

Practice Plan’s Creative Director Les Jones, spoke to Hayley Irons Director at HI Marketing Ltd about marketing for dental practices. Les: You’ve been involved in marketing for a number of years now Hayley, what for…

27 Oct 2023 • Blog, Finance

Advice on setting up a private squat dental practice

Since the backlog caused by the COVID restrictions and the subsequent access problems for many patients, squat practices have risen in popularity. How easy is it to set up a private squat and what are…

17 Oct 2023 • Blog, Practice Management

Jason reflects on a relationship built on trust

In a few weeks’ time, one of Practice Plan’s longest standing customers will be ditching his scrubs in favour of a life away from clinical dentistry. The sale earlier this year of Principal Dentist, Jason…

13 Oct 2023 • Blog, HR & Employment Law

Supporting employees with the menopause

To mark World Menopause Day on the 18th of October and Menopause Awareness Month, Sarah Buxton, HR and employment solicitor and director of Buxton Coates Solicitors, makes some suggestions as to how employers can support…

6 Oct 2023 • Blog, Mental Health

999 Comments – have empathy with your customers

Are you lacking in fellow feeling at the moment? Are you feeling inclined to agree with French philosopher, Jean-Paul Sartre when he said, “Hell is other people”? If so, Area Manager, Gary Nelson, has some…

28 Sep 2023 • Blog, Practice Management

Mastering Self-Leadership: The First Step to Leading Others Effectively

In this guest blog, CSR and business coach, Mark Topley, urges those in positions of leadership to take a look in the mirror to find the best way to lead their team. Plato was right…

22 Sep 2023 • Blog, Practice Management

Customer Experience not Service

As more dentists transition from NHS to private dentistry, to stay ahead of the pack, Area Manager, Gary Nelson urges practices to concentrate on providing an outstanding experience for their patients, not just good service.…

8 Sep 2023 • Blog, Mental Health

Debunking some myths about suicide

To mark World Suicide Prevention Day on 10th September, Mental Health First Aid Instructor, Andy Elwood sets out to bust some of the myths about suicide. Suicide is a big problem in modern society. To…

1 Sep 2023 • Blog

Vulnerability -it’s a strength not a weakness

Dental Business Coach, Mark Topley, puts the case for vulnerability as a tool of good leadership. What do I mean by vulnerability? People can often equate vulnerability with being weak. In the past there has…

25 Aug 2023 • Blog, Marketing and Design

Top 10 tips to increase referrals

Regional Support Manager, Amy Hansford, shares her top 10 tips for increasing referrals from existing patients. Frequently, when I’m in practice discussing overall business plans, the subject of marketing comes up on how to attract…

18 Aug 2023 • Blog, Practice Management

Polly Bhambra – a force to be reckoned with

As Regional Support Manager, Josie Hutchings, found out, Practice Plan customer, Polly Bhambra has followed an unusual path to her current status as co-owner of a group of ten dental practices in the Wolverhampton area.…

11 Aug 2023 • Blog, Marketing and Design

Reaping the benefits of automated marketing

Neil Stephen, CEO of dental software company, Dengro, puts the case for automating your marketing activity. With more and more practices looking to go private, owners will need to grow their list of private patients.…

4 Aug 2023 • Blog, Practice Management

Creating a Wow Welcome: Top Tips for Welcoming New Team Members into a Dental Practice

First impressions are everything, and you want to make sure that your onboarding process makes your valued recruit feel comfortable right from the get-go. We know that recruiting new team members is not always easy…

28 Jul 2023 • Blog, Practice Management

How to turn a negative into an opportunity

As the number of practices offering NHS dentistry gets fewer every week, independent dental practices field more calls from patients desperate to find an appointment with a dentist. As Ashley Latter points out, if these…

21 Jul 2023 • Blog, CSR

Dementia Friends

We are living in a society where many people are fortunate enough to have long lives. However, as we age, we become more susceptible to various health conditions such as dementia. According to Alzheimer’s UK…

14 Jul 2023 • Blog, Dental Landscape

Dental nursing – an evolving profession

How has dental nursing changed over the last twenty years? The Old Surgery in Crewe, celebrates 20 years of being a Practice Plan customer this year and so Regional Support Manager, Emma Flunt, asked three…

7 Jul 2023 • Blog, Mental Health

Helping anxious patients

Dr Niall Neeson, aka the Calming Dentist, looks at how to help patients who may experience anxiety about visiting the dentist. I became interested in this topic because I noticed that with a lot of…

3 Jul 2023 • Blog, Marketing and Design

The importance of a social media strategy

CEO and founder of Diamond Dental Staff, Emma Anastasi explains the importance of using social media in practices. A number of practices struggle with their social media because they’re clinically oriented most of the time.…