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16 Jan 2018 • Blog, NHS

Josie Hutchings talks patient membership plans and explains why they are the foundation of private practice.

For any small business, reaching the position of being able to generate predictable, profitable and sustainable income is high on the priority list. Not only does it reduce stress and increase confidence, but it provides…

15 Jan 2018 • Blog, NHS

A practice manager and owner from a prototype B practice discuss how their practice has managed the level of administration

A lot of discussion has taken place around the financial aspect of contract reform, as well as the affect it may have on the patient care pathway. However, here we look at what changes any…

12 Jan 2018 • HR & Employment Law

Make confident decisions – put on your thinking hats

Running a busy dental practice means challenges can be thrown up on a daily basis. Here, dental business consultant Sheila Scott explores a tried and tested technique to decide how to deal with opportunities or…

5 Jan 2018 • Practice Management, HR & Employment Law

Taking the stress out of finding your next team member

In an earlier blog I shared advice on things you can do before interviewing candidates to make the recruitment process run smoothly. Now, I’d like to build on that by looking at how to protect…

29 Dec 2017 • Blog, NHS

A year of small steps, rather than giant leaps

Nigel Jones looks back at the developments in dentistry over the past year and what 2018 might hold…

27 Dec 2017 • Blog, NHS

Paul Worskett discusses the level of financial risk associated with running a prototype B practice

Contract reform remains a source of uncertainty and one of the issues that is still unknown is what level of financial risk dentists may face when, or if, it is implemented. A measure of success…

20 Dec 2017 • Practice Management

What can dentists learn from supermarkets?

Richard Scarborough, Area Sales Manager at Practice Plan, examines what dentists could learn from supermarkets to stay ahead of the competition Dentists and supermarkets are not often discussed in the same breath. However, having spent…

15 Dec 2017 • Dental Health

Over 40% of UK children miss out on free dental check-ups

As both principal dentist at Oakdale Dental and a devoted father, Dr Alif Moosajee is a big advocate of the ‘Dental check by 1’ initiative. The British Society of Paediatric Dentistry is publicising this to…

13 Dec 2017 • Blog, Marketing and Design

How in tune are you with your customers’ communication needs?

I recently received a promotional letter from a well-known dental magazine regarding advertising opportunities within their publication. On the back of the letter, encouraging me to respond, was a faxback form. A faxback form?!? I’m…

6 Dec 2017 • Marketing and Design

How and why I rebranded my practice

Rebranding your practice is a big decision. Your brand creates your first impression, and builds your lasting reputation – so if you think that yours is not doing a good job of either, it’s time…

4 Dec 2017 • Marketing and Design

Forget Christmas, let’s talk about Easter!

My youngest daughter, Molly, works as a graphic designer for Lush, the ethical, handmade cosmetics company. She helps design the company’s packaging and some of their marketing materials. Guess what she was designing in May…

27 Nov 2017 • Dental Health

How to avoid added sugar at lunchtime

Following on from my blog ‘How to avoid added sugar at breakfast’, in this blog we’ll take a look at no-added-sugar meal planning strategies for lunch. For many of us, lunch means grabbing a sandwich…

24 Nov 2017 • Marketing and Design

Are you exceeding your patients’ expectations?

I was recently invited to a VIP event at my local car dealer – where I had bought my current car. The invite, which came in a beautiful parchment envelope tied with a red ribbon,…

23 Nov 2017 • Blog, Dentistry Confidence Monitor

NHS Insights Panel: Are new dentists ready for the ‘lion’s den’?

The results from the latest NHS Confidence Monitor survey revealed deep levels of unhappiness among NHS dentists and anxiety about complaints and litigation across both private and NHS sectors. Despite being anxious in this area,…

21 Nov 2017 • Blog, Dentistry Confidence Monitor

Dental charity responds to stressed dentist statistics

The results from our latest NHS Confidence Monitor Survey of over 400 NHS and private dentists revealed that those working in the NHS are overly stressed and anxious. 89% said they were unhappy – including…

20 Nov 2017 • Practice Management

Former Gladiator, turned business coach, talks leadership and managing change

In the nineties, she was a star of Saturday night TV as Jet in The Gladiators. For the past 20 years Diane Youdale (AKA Jet) has been a coaching mentor to businesses and individuals, working…

17 Nov 2017 • Dental Health

How your practice can support Mouth Cancer Action Month

Despite everyone’s best efforts, mouth cancer is still on the increase. In the UK more than 7000 people were diagnosed last year. It is estimated that about 60,000 people will be diagnosed over the next…

16 Nov 2017 • Dental Health

How well do you know your mouth?

More than 1,800 people lose their lives to mouth cancer each year in the UK and it is believed that many of these people could be saved if the cancer had been diagnosed and treated…