Taking the stress out of finding your next team member

In an earlier blog I shared advice on things you can do before interviewing candidates to make the recruitment process run smoothly. Now, I’d like to build on that by looking at how to protect…

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A year of small steps, rather than giant leaps

Nigel Jones looks back at the developments in dentistry over the past year and what 2018 might hold…

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Paul Worskett discusses the level of financial risk associated with running a prototype B practice

Contract reform remains a source of uncertainty and one of the issues that is still unknown is what level of financial risk dentists may face when, or if, it is implemented. A measure of success…

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What can dentists learn from supermarkets?

Richard Scarborough, Area Sales Manager at Practice Plan, examines what dentists could learn from supermarkets to stay ahead of the competition Dentists and supermarkets are not often discussed in the same breath. However, having spent…

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Over 40% of UK children miss out on free dental check-ups

As both principal dentist at Oakdale Dental and a devoted father, Dr Alif Moosajee is a big advocate of the ‘Dental check by 1’ initiative. The British Society of Paediatric Dentistry is publicising this to…

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How in tune are you with your customers’ communication needs?

I recently received a promotional letter from a well-known dental magazine regarding advertising opportunities within their publication. On the back of the letter, encouraging me to respond, was a faxback form. A faxback form?!? I’m…

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How and why I rebranded my practice

Rebranding your practice is a big decision. Your brand creates your first impression, and builds your lasting reputation – so if you think that yours is not doing a good job of either, it’s time…

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Forget Christmas, let’s talk about Easter!

My youngest daughter, Molly, works as a graphic designer for Lush, the ethical, handmade cosmetics company. She helps design the company’s packaging and some of their marketing materials. Guess what she was designing in May…

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How to avoid added sugar at lunchtime

Following on from my blog ‘How to avoid added sugar at breakfast’, in this blog we’ll take a look at no-added-sugar meal planning strategies for lunch. For many of us, lunch means grabbing a sandwich…

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Are you exceeding your patients’ expectations?

I was recently invited to a VIP event at my local car dealer – where I had bought my current car. The invite, which came in a beautiful parchment envelope tied with a red ribbon,…

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NHS Insights Panel: Are new dentists ready for the ‘lion’s den’?

The results from the latest NHS Confidence Monitor survey revealed deep levels of unhappiness among NHS dentists and anxiety about complaints and litigation across both private and NHS sectors. Despite being anxious in this area,…

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Dental charity responds to stressed dentist statistics

The results from our latest NHS Confidence Monitor Survey of over 400 NHS and private dentists revealed that those working in the NHS are overly stressed and anxious. 89% said they were unhappy – including…

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Former Gladiator, turned business coach, talks leadership and managing change

In the nineties, she was a star of Saturday night TV as Jet in The Gladiators. For the past 20 years Diane Youdale (AKA Jet) has been a coaching mentor to businesses and individuals, working…

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How your practice can support Mouth Cancer Action Month

Despite everyone’s best efforts, mouth cancer is still on the increase.  In the UK more than 7000 people were diagnosed last year.  It is estimated that about 60,000 people will be diagnosed over the next…

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How well do you know your mouth?

More than 1,800 people lose their lives to mouth cancer each year in the UK and it is believed that many of these people could be saved if the cancer had been diagnosed and treated…

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Switching plan provider gave me the support I need for my practice’s future

We decided to leave our existing plan provider as we were no longer confident in their long-term future. I already knew of Practice Plan’s professional standing and I have known Jayne, one of their Regional…

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Advice for managing personality conflicts in a small team

Zoe Close, Area Sales Manager at Practice Plan, uses her 14 years’ experience as a practice manager to share her guidance on how to tackle personality clashes in the workplace…

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Ben Atkins shares his experience as a director of a prototype blend B practice

Since April 2016 two different blends of remuneration have been tested out by practices (a total of 80 are currently involved) as part of the contract reform process. The difference lies in the proportion of…

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