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24 Jun 2018 • Dental Health, CSR

An introduction to BrushUpUK

BrushUpUK is an exciting and innovative charity providing free oral health education through a volunteer network of qualified oral health educators from local dental practices. BrushUpUK was the dream of our founder, Megan Thomas, starting…

20 Jun 2018 • Practice Management, HR & Employment Law

CSR – how doing good for others is also good for business

Corporate Social Responsibility (CSR) can have many benefits for dental practices such as increasing staff teamwork, engaging with the local community and building the business’ reputation. However, not many people know how to, firstly, set…

14 Jun 2018 • Practice Management

Brave new dentistry – a code for success

Smileworks dental practice in Liverpool has carved out a unique niche by basing its entire approach on the experience of flying first-class. From the team uniforms, to the airplane seats in the waiting room and…

13 Jun 2018 • Practice Management

Chris Barrow talks about how you can increase patient referrals

A personal recommendation is a powerful tool in bringing new patients to your door and a cost-effective way of generating additional income. Most practices know this of course, but many still struggle with how to…

8 Jun 2018 • Blog, Practice Management

How you can protect yourself from the rising threat of litigation

Tina Wixon, Regional Support Manager at Practice Plan, talks to Tracey Jarrett, a practising dentist who holds a Master Dental Law and Ethics degree, about the rise of litigation and the importance of consent and…

4 Jun 2018 • Practice Management

The value treatment coordinators bring to our practice

Suki Singh, Regional Support Manager at Practice Plan, speaks to Rachel Dilley, Practice Manager, about how they incorporate the treatment coordinator role into their team… Treatment coordinators (TCOs) have worked in dentistry since the eighties,…

14 May 2018 • HR & Employment Law

Managing expectations to create an A-team

After hearing that business consultants Laura Horton and Michael Bentley will be speaking about team development at the British Dental Conference and Dentistry Show, Zoe Close from Practice Plan caught up with the pair to…

12 May 2018 • CSR

Five dental consultants, 960 miles – and a £50k fundraising target

This September, five intrepid, ageing dental consultants will climb into the saddle and cycle almost 1,000 miles in a bid to raise £50k for charity. Practice Plan’s own Creative Director, Les Jones, will be joined…

3 May 2018 • Practice Management

Demystifying GDPR

Pat Langley, Chief Executive Officer from Apolline, shares some thoughts on the EU General Data Protection Regulation (GDPR) which becomes effective on 25th May 2018. The Data Protection Act 1998 (DPA) was designed to protect…

2 May 2018 • Practice Management

The philosophy of leading a dental team

Zoe Close from Practice Plan speaks to Colin Campbell, oral surgeon and founder of The Campbell Academy, about leadership within a dental practice… Strong leadership is one of the key non-clinical skills that can drive…

30 Apr 2018 • Practice Management

Invest to impress – does your practice make the right first impression?

‘You never get a second chance to make a first impression’ is a phrase we often hear in life, whether it’s attending a job interview, going on a date (not that I can remember!) or…

30 Apr 2018 • CSR

Preparing for Lejog

Last October I did a three hundred mile cycle ride across Wales with a group of mates. I did it to raise money for Bridge2Aid. I’m not going to lie…it was tough. Yes, I’d put…

19 Apr 2018 • HR & Employment Law

The difference between great leadership and great management

Suki Singh looks at what it means to lead and manage well, and the difference between the two… Successfully running a business such as a dental practice requires strong leadership and good management. The two…

9 Feb 2018 • Practice Management, HR & Employment Law

Adding new members to your team – how staff inductions can ease the way

Staff inductions are a golden opportunity to ensure that your newest employee assimilates into your team well and understands their role from the start. It’s an important step in the recruitment process and, when carried…

26 Jan 2018 • Practice Management

Embedding compliance into practice life

“I do compliance on a Friday.” Sound familiar? This is something I have heard time and again while visiting practices during my years in the profession. And, while it’s great that compliance is being done,…

22 Jan 2018 • Practice Management

Making changes in your new practice

Suki Singh, Regional Support Manager for the North at Practice Plan, shares his tips for implementing changes after buying a new practice.

12 Jan 2018 • HR & Employment Law

Make confident decisions – put on your thinking hats

Running a busy dental practice means challenges can be thrown up on a daily basis. Here, dental business consultant Sheila Scott explores a tried and tested technique to decide how to deal with opportunities or…

5 Jan 2018 • Practice Management, HR & Employment Law

Taking the stress out of finding your next team member

In an earlier blog I shared advice on things you can do before interviewing candidates to make the recruitment process run smoothly. Now, I’d like to build on that by looking at how to protect…