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1 Jul 2022 • HR & Employment Law

Making changes to contracted hours

Employment and HR Lawyer, Sarah Buxton, lays out the correct process you need to follow when it comes to changing your teams contracted hours… There may come a time in your practice where, for one…

1 Jun 2022 • Blog, Practice Management

Stop firefighting and concentrate on being a great team leader

Business Coach, Chris Barrow explains why, after two years of dealing with the problems caused by the pandemic, it’s time to adopt a different attitude and start looking to the future again and developing our…

29 May 2022 • Blog, Practice Management

Tips on how to become a good leader

Johanna Hooper is a performance coach specialising in leadership, who has spent time working in senior positions within the armed forces. She has helped hundreds of people with leadership techniques and given people advice on…

26 Apr 2022 • Blog, Practice Management

Should I fill a gap in my team or not?

Practice Plan Area Manager, Suki Singh, talks about the recruitment problem and whether it’s better to fill a gap in your team or re-align your workload if the right member of staff is not available……

22 Mar 2022 • Practice Management

Michael Bentley on falling in love with dentistry and why it is never too late to learn new skills

We caught up with Dental Consultant, Michael Bentley, to discuss his varied career path, how he came to fall in love with dentistry, and why it is never too late to learn new skills… …

18 Feb 2022 • Practice Management

Confidence and how you and your team can develop it

Head of Sales, Zoe Close, caught up with Executive Coach Rebecca Mander, to talk about confidence, where it comes from, how we build it and why it is never too late to develop it… ZC:…

28 Jan 2022 • HR & Employment Law

Recruiting the ideal team player

Business Coach, Chris Barrow, gives you a guide on what to look for when you’re trying to recruit the ideal team player…

27 Dec 2021 • Blog, Practice Management

The three Cs

Regional Support Manager, Gary Nelson, looks back at 2021 and three things for practices to look at… And so… we find ourselves at the end of another year. Another year where life has tossed and…

24 Sep 2021 • Practice Management

From Pizza Land to helping practices thrive and achieve their potential; Zoe Close on her varied career

Practice Plan’s Head of Sales, Zoe Close, talks about her varied 36-year career in dentistry and looks at some of the lessons she has learned along the way…. Dentistry is an industry that I have…

5 Sep 2021 • HR & Employment Law

How to upskill and get the best out of your dental nurses

Nicola Gresty, Practice Plan Area Manager, has been talking to Lisa Bainham, The Old Surgery Practice Manager and President of Association of Dental Administrators and Managers (ADAM), about why you should value your dental nurses…

28 Aug 2021 • HR & Employment Law

How to manage flexible working requests

Sarah Buxton, FTA Law Employment Solicitor, looks at flexible working requests and how best to deal with them… Sometimes a member of staff may have a change in circumstances that could revolve around, for example,…

26 Aug 2021 • Practice Management

Five ways to combat musculoskeletal problems

Osteopath Sam Leopold talks about how dentists can overcome the common issue of musculoskeletal problems… Back pain, poor posture and tension headaches are common workplace health issues suffered by dentists. As dentists, you spend…

17 Aug 2021 • HR & Employment Law

Top tips on how to recruit and retain staff in this tough market

Tina Wixon, Practice Plan Regional Support Manager, caught up with Sarah Buxton, HR and employment law Solicitor, to discuss how practices can overcome the current difficulties in recruiting and retaining staff… TW: Hi Sarah, we’re…

16 Aug 2021 • CSR

From running practices to helping the homeless

Area manager Suki Singh has been speaking to Rachel Dilley, Practice and Business Development Manager at Town Hall Dental, about the charity foundation she helped set up and the work it is doing in the…

26 Jul 2021 • Practice Management

The right words at the right time

Gary Nelson, Regional Support Manager, gives advice around how to answer difficult questions from frustrated patients… I am seeing and hearing a lot of confused and frustrated patients on the NHS at the moment,…

22 Jul 2021 • Practice Management

Ways to improve communication with your team

Zoe Close explores the different ways you can improve communication in your practice… Overcoming lack of face-to-face meetings Over the last year there will have been times when you wouldn’t have been able to have…

23 Jun 2021 • HR & Employment Law

How to resolve associate contract disputes

Employment Solicitor Sarah Buxton looks at NHS associate contract disputes and the best way to overcome them… Why have there been associate disputes? At the start of the pandemic, when all practices had to shut…

21 May 2021 • Blog, Practice Management, HR & Employment Law

Vicarious liability and the impact on dental practice owners

Back in February, you may remember our blog on a case that rocked the boat on vicarious liability, its impact on the future of dentistry, and its effect on the practice owner and associate relationship.…