Podcasts

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26 Jan 2024 • Podcasts, Practice Management, Uncategorized

Top tips for keeping a happy and motivated team

Hazel Dockery is joined by Emilia Forrester, Multi-Award winning dental nurse, who shares her top tips for creating and maintaining a happy and motivated team. What you’ll hear: How Emilia got into dental nursing and…

16 Jan 2024 • Podcasts, Practice Management, Mental Health

Supporting women going through the menopause

Zoe Close, Head of Sales at Practice Plan catches up with Lisa Bainham, Practice Manager at The Old Surgery dental practice to talk about menopause, how it affects them and how to support women going…

29 Dec 2023 • Podcasts, Practice Management

Reflecting on your business goals for 2024

Katrina James, Area Manager at Practice Plan, shares her top tips for your business and things to think about for 2024. What you’ll hear: Reflect on the past year Evaluate what’s gone well/what’s been a…

20 Dec 2023 • Podcasts, Practice Management, Mental Health

The benefits of being a vulnerable boss

Hazel Dockery at Practice Plan catches up with Mark Topley, CSR and Business coach, to talk about vulnerability in the workplace and the benefits of creating an open culture. What you’ll hear: What is vulnerability?…

22 Nov 2023 • Podcasts, Practice Management, NHS

Overcoming the barriers to converting from NHS to private practice

Michelle Hardy, Sales Support Manager at Practice Plan answers some of the common questions and barriers to converting from NHS to private practice. What you’ll hear: Barriers including Losing patients Reaction from local press Will…

9 Nov 2023 • Podcasts, Practice Management

How to pay associates for plan membership income

Next up in our ask the experts series we catch up with Sarah Barnard, Regional Support Manager at Practice Plan, who shares different ways for paying your associate dentists with plan membership income. What you’ll…

1 Nov 2023 • Podcasts, Practice Management

DenGro: Dental Software for Dentists

Neil Stephen, CEO of DenGro joins us in this latest podcast to talk about the CRM system specifically designed for dental practices, some of the benefits of using it and how good conversations can lead…

18 Oct 2023 • Podcasts, Practice Management

Dental Mentoring Network

Michelle Hardy, Sales Support Manager at Practice Plan catches up with Fiona Ellwood BEM, Founder of Dental Mentoring Network to discuss the benefits of mentoring and how to get started. What you’ll hear: How Fiona…

6 Oct 2023 • Podcasts, Practice Management, Marketing and Design

Should you utilise your team or outsource your marketing?

Les Jones, Creative Director at Practice Plan catches up with Hayley Irons, Director at HI Marketing Ltd to discuss the differences and benefits of utilising your dental team to manage your marketing or wether its…

9 Aug 2023 • Podcasts, Practice Management, NHS

How to handle NHS call enquiries

Donna Hall, Regional Support Manager at Practice Plan shares her top tips on how to handle calls enquiring about NHS dental treatment and convert more patients on a private basis. What you’ll hear: Asking patients…

4 Aug 2023 • Podcasts, Practice Management, Uncategorized

Opportunities to up-skill for dental nurses

Michelle Hardy, Sales Support Manager at Practice Plan catches up with Fiona Ellwood BEM, Executive Director at the Society of British Dental Nurses, to discuss the role of a dental nurse, the importance of them…

7 Jul 2023 • Podcasts, Practice Management, Marketing and Design

10 top tips for increasing your word of mouth referrals

Our latest podcast series “Ask the experts” introduces you to all of our Regional Support Managers who are highly experienced and hugely knowledgable about dentistry. To kick the series off we are joined with Amy…

21 Jun 2023 • Podcasts, Practice Management

The benefits of clinical hypnosis and therapeutic language in dentistry

Jenny Page, Dentist and accredited member of the British Society of Clinical and academic hypnosis shares the benefits of using clinical hypnosis in dentistry and the difference it can make to the patient journey. What…

9 Jun 2023 • Podcasts, Practice Management, Dental Landscape

How to deal with the recruitment and retention cycle in dentistry

Les Jones, Creative Director at Practice Plan catches up with Chris Barrow, Dental Business Coach to discuss the current recruitment and retention problems in dentistry, how to recruit the best talent for your practice and…

25 Apr 2023 • Podcasts, Practice Management

The benefits of offering career breaks in your dental practice

Sarah Buxton, Director and HR and employment solicitor at FTA Law discusses considering career breaks for your employees in practice and the policies to put in place. What you’ll hear: What is a career break…

9 Apr 2023 • Podcasts, Practice Management

Top tips for keeping a happy team

Lucy Simic, Dental business consultant, shares her top tips for keeping your dental practice team happy. What you’ll hear: Are your team engaged and focused? Team development – Know your teams skills and how they…

31 Mar 2023 • Podcasts, Practice Management

Refreshing your patient journey and keeping plan alive in practice

Amy Hansford, Regional Support Manager at Practice Plan, shares her top tips for utilising your patient journey and managing your membership plan in practice. What you’ll hear: Importance of the patient journey Finding the right…

15 Feb 2023 • Podcasts, Practice Management, Dental Landscape

Maximising your potential in practice

Katrina Rees, Area Manager at Practice Plan shares her top tips for maximising potential in your dental practice and identifying new opportunities in your business. What you’ll hear: How the current landscape is affecting costs…