5 Feb 2016 • Practice Management
Sheila Scott, one of the dental industry’s leading business consultants, talks about how to communicate effectively with your dental team.
1 Feb 2016 • Practice Management
Laura Horton has been evangelising about the benefits of employing a treatment coordinator (TCO) in your dental practice in recent years… and it seems that a lot of people have been listening. More and more…
22 Jan 2016 • Practice Management
Everyone wants to improve their business… but sometimes we all need a little friendly prod to get us going. Here are some tried and tested business models and approaches that just might get your creative…
11 Jan 2016 • Marketing and Design, Practice Management
You might have a lot of great ideas for your dental practice. The main question is, how do you go about implementing all that strategic stuff that you’ve been developing? Here are two strategies to…
6 Jan 2016 • Practice Management
Everyone wants to improve their business…but sometimes we all need a little friendly prod to get us going. So to get your creative and strategic juices flowing, we’re featuring two theories to consider when running a…
14 Dec 2015 • Practice Management, HR & Employment Law
Figuring out how to deal with difficult people in your dental practice team and difficult situations can be a real headache and cause friction between practice owners and staff. Sheila Scott, leading dental business consultant,…
11 Dec 2015 • Practice Management
Richard Collard from Medenta breaks down the ‘trust equation’ for professional business consultants and explains how it can be used in dentistry, offering four tips for effective selling in dentistry.
3 Dec 2015 • Blog, Marketing and Design, Practice Management
No one chooses a new dentist these days without first checking out their website; it’s convenient and not time restrictive. As a result, having a strong dental practice website presence becomes more and more important.…
23 Nov 2015 • Practice Management
As experienced business coach and psychologist Sheila Scott well knows, the biggest challenge facing managers or practice owners, at any time, is usually that of directing, guiding and motivating all team members. Most manage this…
7 Oct 2015 • Practice Management
https://vimeo.com/135350938 Have you ever been in a situation where you don’t understand what someone is trying to communicate to you? Like the above video shows, not everybody speaks the same language… There are times in…
28 Sep 2015 • Practice Management, Our News
Converting telephone enquiries into consultation bookings is no easy task for the front desk team at any dental practice. I recently attended a workshop on this very topic, delivered by Director of Medenta, Richard Collard…
21 Aug 2015 • Practice Management
Sheila Scott explains how having the courage to deal with a problem, in the right way, is a much better approach than ‘putting up’ with the repercussions of it.
14 Aug 2015 • Practice Management, HR & Employment Law
Peninsula Business Services offer some simple-to-implement steps on how you can keep in tune with your employees, resulting in higher morale and stronger working relationships.
12 Aug 2015 • Practice Management
Once you’ve had a discussion with a team member about improving what they do or how they do things, don’t assume the matter is done and dusted.
31 Jul 2015 • Practice Management, Our News
Sarah Whittall, Events and Marketing Coordinator, reflects on some of the top tips from the recent Practice Management Conference to help you take your practice to the next level!
28 Jul 2015 • Practice Management
The joke about the statistician being someone with their feet in the oven and head in the freezer, but feeling, on ‘average’, the right temperature applies here.
15 Jul 2015 • Practice Management
Can you remember all those Blue Peter charity appeals from when you were a child?
1 Jul 2015 • Practice Management
If you want to develop your people management skills, Sheila Scott maintains that the most useful course you could find and book onto will be an on going coaching or counselling skills course.
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