27 Dec 2021 • Blog, Practice Management
Regional Support Manager, Gary Nelson, looks back at 2021 and three things for practices to look at… And so… we find ourselves at the end of another year. Another year where life has tossed and…
24 Sep 2021 • Practice Management
Practice Plan’s Head of Sales, Zoe Close, talks about her varied 36-year career in dentistry and looks at some of the lessons she has learned along the way…. Dentistry is an industry that I have…
5 Sep 2021 • HR & Employment Law
Nicola Gresty, Practice Plan Area Manager, has been talking to Lisa Bainham, The Old Surgery Practice Manager and President of Association of Dental Administrators and Managers (ADAM), about why you should value your dental nurses…
28 Aug 2021 • HR & Employment Law
Sarah Buxton, FTA Law Employment Solicitor, looks at flexible working requests and how best to deal with them… Sometimes a member of staff may have a change in circumstances that could revolve around, for example,…
26 Aug 2021 • Practice Management
Osteopath Sam Leopold talks about how dentists can overcome the common issue of musculoskeletal problems… Back pain, poor posture and tension headaches are common workplace health issues suffered by dentists. As dentists, you spend…
17 Aug 2021 • HR & Employment Law
Tina Wixon, Practice Plan Regional Support Manager, caught up with Sarah Buxton, HR and employment law Solicitor, to discuss how practices can overcome the current difficulties in recruiting and retaining staff… TW: Hi Sarah, we’re…
16 Aug 2021 • CSR
Area manager Suki Singh has been speaking to Rachel Dilley, Practice and Business Development Manager at Town Hall Dental, about the charity foundation she helped set up and the work it is doing in the…
26 Jul 2021 • Practice Management
Gary Nelson, Regional Support Manager, gives advice around how to answer difficult questions from frustrated patients… I am seeing and hearing a lot of confused and frustrated patients on the NHS at the moment,…
22 Jul 2021 • Practice Management
Zoe Close explores the different ways you can improve communication in your practice… Overcoming lack of face-to-face meetings Over the last year there will have been times when you wouldn’t have been able to have…
6 Jul 2021 • HR & Employment Law
“Listen to the sound of the river if you want to catch fish.” Now this is a phrase that has always resonated with me because of its simplicity, and I have recounted it many…
24 Jun 2021 • HR & Employment Law
Zoe Close, Practice Plan Head of Sales, and Sarah Buxton, an employment lawyer, explore your questions on vicarious liability and its impact on the profession… The topic of vicarious liability that has come out of…
23 Jun 2021 • HR & Employment Law
Employment Solicitor Sarah Buxton looks at NHS associate contract disputes and the best way to overcome them… Why have there been associate disputes? At the start of the pandemic, when all practices had to shut…
28 May 2021 • Blog, Practice Management
Donna Hall speaks to principal dentist and Harborne Dental Practice owner Kirsty Robinson about the changes she is making to build a more resilient business this year… Donna: How did the last year give you…
21 May 2021 • Blog, Practice Management, HR & Employment Law
Back in February, you may remember our blog on a case that rocked the boat on vicarious liability, its impact on the future of dentistry, and its effect on the practice owner and associate relationship.…
19 May 2021 • Blog, Practice Management
For many of you, April will have heralded the start of a new financial year. The start of another journey for your business, and yourself if you like. If this was a journey you were…
12 May 2021 • Blog, Practice Management, HR & Employment Law
FTA Law Director and Employment Solicitor, Sarah Buxton, looks at recent changes to employment laws that practices need to be aware of, the latest regarding employees who are shielding, and the Government furlough scheme… Statutory…
10 May 2021 • Blog, Practice Management
Time has become an incredibly precious commodity since practices have reopened. It has been an arduous period where, for many business owners, appraisals, one to ones, job chats and staff assessments (or whatever you want…
30 Apr 2021 • Blog, Practice Management
Motivation is the force that guides behaviours. We may be out of a total lockdown, however practices are still working under restrictions and rules, and it is likely some of you may need a little…