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9 Sep 2016 • Blog, Marketing and Design

How to improve the performance of your website

Attracting new patients is one of the greatest challenges for most dental practices. It’s a competitive world out there and consumers are more fickle than they have ever been. What’s more, they are increasingly making…

31 Aug 2016 • Practice Management

Five top tips to overcome change in business

The idea of making a change to move your business forward can seem a daunting prospect and just too much of a challenge to tackle. Yet, making positive changes can be the only way to…

26 Aug 2016 • Our News

Josie Hutchings’ Top Tips on HR and Leadership!

Those of you who know Michael Bentley will know how enthusiastic and passionate he is, especially about the subject of practice management! Having recently attended Michael’s HR and leadership event for Practice Managers in Solihull,…

24 Aug 2016 • Practice Management

How to Fill the White Space in Your Diary

For many of the practice owners that I work with, it seems to be given that certain procedures and processes within the practice are working, but are you sure they are? And how often do…

22 Aug 2016 • Blog, NHS

Inside a prototype practice

There has been a fair amount of talk in the last few months about the NHS dental prototypes, most of which, as far as I can tell, is speculative and very little seems to be…

15 Aug 2016 • Practice Management, HR & Employment Law

How to solve two common HR dilemmas!

As owners or managers we find that we can’t all be experts when it comes to HR. So you could be forgiven for thinking that it is your practice alone that suffers with a particular…

12 Aug 2016 • HR & Employment Law

The six must-have skills for your front desk team members

In today’s blog, Dental Consultant and multi award-winning practice owner, Emma John, looks at the skill-set required within your team if you’re going to offer and maintain ultimate levels of customer service in your dental…

8 Aug 2016 • Practice Management

Eight tips for converting enquiries into new patients

Here’s a question, how much is a new patient worth to your practice? If a patient stayed with you for ten years, joined your plan and just had a little bit of treatment during this…

3 Aug 2016 • Dental Health

Nutrition and your Oral Health

More and more people are becoming increasingly interested not only in their appearance, but also in their health. This has led to an increase in the use of nutritional terms, with the most popular trend…

29 Jul 2016 • Practice Management

How to nurture your existing patients to achieve business growth

In Chris Anderson’s now famous book, The Long Tail, he examines the way in which the internet has allowed many organisations to monetise their own less popular products, services and clients. By way of example, Waterstones simply…

27 Jul 2016 • Our News

Lifting the lid on the 2016 Practice Plan Workshop Tour!

With only a couple of months to go until the start of this year’s eagerly awaited annual Practice Plan Workshop Tour, Sarah Whittall, Events and Marketing Coordinator thought she’d give you a sneak preview of what…

20 Jul 2016 • Dental Health

Saving you from sensitivity this summer

The great British summer is just around the corner, which hopefully means it’ll be sun hats and factor 50 lotion at the ready (we’re due a good one, don’t you know…) With the sunshine always…

15 Jul 2016 • HR & Employment Law

Five top tips on how to alleviate stress

Modern life is full of challenges, stress and pressures, and the dental profession is no exception. But instead of accepting stress as an inevitable part of life, it is important that dentists effectively address the causes before it impacts on…

29 Jun 2016 • Practice Management

How to prevent and resolve patient complaints

Business coach Dr Jane Lelean talks us through the pneumonic PERFECT complaints, with hints and tips on how to prevent and swiftly resolve any complaints that come into your dental practice so that you can…

22 Jun 2016 • Our News

A Day in The Life of a Regional Support Manager – Lynn Leach

Being a Regional Support Manager for Practice Plan can sometimes mean that we never know from one day to another what might get thrown at us. Being prepared and utilising our good time management skills…

24 May 2016 • Dentistry Confidence Monitor

A discussion on the results of the third NHS Confidence Monitor survey

Following the release of the results of the third NHS Confidence Monitor in March 2016 – a survey commissioned by Practice Plan to monitor the dental profession’s confidence levels in NHS dentistry – a group of key…

24 May 2016 • Dental Health

Chew your way to better oral health

As a dentist, I’m constantly telling my patients how to look after their teeth and improve their oral health. Most of the messages are similar: see your dentist regularly, brush for two minutes, twice a…

23 May 2016 • Dental Health

Brush up on your brushing for National Smile Month

Be completely honest, how long do you take to brush your teeth? The national average is for an individual to spend only 50 seconds cleaning their pearly whites. Believe it or not, dental professionals recommend at…