How I set up a private Urgent Dental Centre during lockdown

In the midst of the COVID-19 lockdown, Kris Leeson, Principal Dentist at Thorpe Dental Group, set up a private Urgent Dental Centre (UDC). Here, he talks to Suki Singh about the experience, the challenges and…

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Press play when others pause  

Just like an old tape recorder, it appears life has a pause button. In mid-March the country hit the pause button on time and your dental practice. Thankfully though, just like the tape recorder, there…

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How I’ve managed my practice since COVID-19

Communication and staying connected to both our team and our patients have been absolutely vital during this period of extreme flux. Our practice team already had a WhatsApp group set up, which is mainly for…

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A guide to getting started with virtual consultations

Virtual consultations have become increasingly important for dentists to continue seeing patients during COVID-19. And they will doubtless remain a part of the new patient journey as practices continue to recover, rebuild and move forwards…

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The COVID-19 chronicles: an associate’s view

It’s quite surreal sitting here writing this on a day when I’d usually be in the practice looking forward to seeing my patients and catching up with their stories since the last time we met.…

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Furlough and the future

Furlough: what a word! Three months ago it wasn’t even on our radar, now it’s become one of the most talked about words of 2020. Advising on furlough is very difficult for many reasons. At…

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Let’s get dentistry talking

Lynn Leach talks to Rory O’Connor and Jeremy Cooper about the issue of loneliness within dentistry and how this can be tackled… The 18th of May is the start of Mental Health Awareness Week, a…

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How to manage a practice without a full team

Donna Hall shares Michael Bentley’s advice on how practice owners can bridge the gap left by the absence of other team leaders… Following the closure of dental practices with staff either furloughed or working from…

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The Five R’s of Recovery

People need leaders more than ever in a time of crisis. Your actions, expectations and direction will either help your practice recover, damage your reputation or lead to failure. Under the ‘well-led’ key line of…

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The new order for dental practices – becoming the heart of your community

Instantly after COVID-19 and the ensuing lockdown, we all pretty much found ourselves in a denial phase about what was going on. Everything seemed to happen so fast, news was breaking almost constantly and it…

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Three practices share their stories of communicating with plan patients during Coronavirus

With dental practices closed for routine care and only open for emergencies, the need to communicate with your patients and inform them of what’s happening is vital. Here, four practice owners, Paul Reaney at Markethill…

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Lessons to learn about social media on lockdown

I remember once someone came to me and asked for some social media help in promoting their upcoming course. They had spent hours and hours putting together a fabulous course programme which they believed would…

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Eight tips for leadership during uncertain times

Strong leadership is needed more than ever in these uncertain times created by COVID-19. If you have the role of a leader in your dental practice, your team will be looking to you for direction…

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How can I recover my business from a hardship?

Practice Plan’s Louise Bone looks for answers to the questions you’re asking… The impact of the Coronavirus means dental practices are facing what is surely their most testing time ever. While dealing with the immediate…

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Top tips to lead your practice in turbulent times

At a time like this, it’s natural to think that we don’t have the answers to deal with the unprecedented challenges that are impacting the dental industry as the world succumbs to the COVID-19 pandemic.…

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The COVID-19 Blog – Easter

I’ve written these days as one entry, not because nothing has happened, but because I haven’t had time to sit down until now (day 17) to metaphorically put pen to paper. The days are all…

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The COVID-19 blog – Starting a new week

Monday dawns like no other Monday. It’s definitely Groundhog Day again, and I’ve no idea how close to Easter we now are. I recall that I probably should have been packing to go on a…

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The Covid-19 Blog – Reflecting on Friday

The day the Chief Dental Officer (CDO) speaks to us and finally breaks cover. I’m actually looking forward to some leadership at long last and feel quietly confident we are going to get through this.…

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