Do You Know Your Numbers?

Ashley Latter explains why it’s important to make sure you know your costs when it comes to your pricing structure. Have you ever been in the situation where you’ve been quoting a patient and, before…

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Privacy – It’s About the Strategy, Not the Settings!

Take a minute to think about it… What would happen if one of your staff members were to put an incriminating photograph or status on their Facebook profile, which wasn’t an appropriate representation of how…

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Assess the Issues

‘Measure new Enquiries’ is today’s top tip courtesy of Richard Collard from Medenta.

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Learn How You Can Provide Seamless Treatment Coordination to Each and Every One of Your Patients!

Treatment coordination experts Laura Horton and Michael Bentley, from Horton Consulting, share their five top tips on how you can be the best Treatment Coordinator (TCO) that you can be!

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What’s Important When Patients Buy From You?

This week our ‘top tip’ comes from a man who knows all there is to know about selling – Ashley Latter.

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Read All About It!

I believe that the main reason why practices do not write newsletters is based upon not knowing what to write and who to include. The first part of doing a newsletter has to be scheduling…

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Turn Your Patients into Fans.

Laura Horton explains how going above and beyond expectations is the key to creating dedicated fans and attracting new patients to your practice.

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How Do I Get My Team to Work as a Team?

Are your team working together to meet their fullest potential? If not then read on to find out Emma John’s five top tips on how you can get your team working together more effectively.

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Create Some Buzz Agents

Over the next few weeks we’ll be sharing some top tips on various business topics from our consultants and colleagues in the industry. And who best to start with than our very own Les Jones!

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When is it Okay to Deny Flexible Working?

Many employers are under a misconception that an employee has the right to change their hours and work flexibly if they want to, however, this isn’t strictly the case. Here, Employment Law and HR specialists…

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What is it About Selling That Makes You Uncomfortable About Selling to Your Patients?

It won’t come as a surprise that being able to communicate is a top-of-the-list requirement for any modern-day, forward-thinking dental practice, especially when past research from the BDIA shows that patients are now keener than…

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What’s in Store For You at This Years BDIA Dental Showcase?

Sarah Whittall, Events and Marketing Coordinator at Practice Plan, gives us an insight into what we can expect from this year’s BDIA Dental Showcase.

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Accidentally ‘not bad’ at this design lark!

The year was 1988, Bros were number 1 and I was a 15 year old schoolboy being asked what I wanted to do for a career. Our careers officer was called Mr Simms. All I…

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How to Market Your Dental Practice

Practice Marketing Coordinator, Becky Lawrence, shares her experience of heading over to Solihull to hear Les Jones impart his wise words of marketing wisdom!

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Measure This, Measure That – But Does It Really Matter?

Do you measure the success of everything you do in your dental practice? Is measurement a way of life for you and your team? Do you think it’s important? Here, Nigel Jones talks about the…

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Learn How You Can Turn Your Telephone Into A Business-Building Tool

Sarah Whittall, Events and Marketing Coordinator at Practice Plan, introduces the new event series Ringing the Changes, and gives you an insight into how it can help you to boost your profits.

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How To Market Your Dental Practice

Events and Marketing Coordinator Danielle Quigley explains why Practice Plan’s latest marketing events will have you bouncing back to your dental practice, bursting with new ideas.

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The Importance Of A Contract Of Employment

Looking for some clarity on what should be included in your contracts of employment? Here, employment law and HR specialists Peninsula Business Services simplify what’s legally required from you in a contract of employment and…

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