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11 Oct 2013 • Practice Management

There’s No Business Like Show Business… And That Includes Your Business!

Ashley Latter is at the forefront of this year’s Practice Plan Workshop Tour, sharing the secrets to ‘Perfect Communication’. The tour kicked off in Manchester with an audience of over 130 delegates. Heather Podbury, Managing…

4 Oct 2013 • Practice Management

What Can We Do About People That Hate Going To The Dentist?

Dental Business Consultant Kevin Rose shares how he believes communication is key to helping people overcome their negative perception of visiting the dentist. It’s never a surprise that during family get-togethers you face that one…

27 Sep 2013 • Marketing and Design

It’s Marketing Time… And This Time It’s Personal!

Les Jones, Marketing Director at Practice Plan, takes a moment to explain why a personal touch can go a long way when it comes to marketing your practice. When a friend asks if you could…

20 Sep 2013 • Practice Management

The Changing Face of Communication

Nigel Jones, Sales Director at Practice Plan, looks at the topics that arise in his visits to practices. This month he discusses the changing face of communication with patients and how to embrace the use…

13 Sep 2013 • Blog, Marketing and Design

Connect With The Connected!

With social media taking the dental industry by storm, we speak to Brendon Macdonald, Chief Content Officer of ApexHub – a publishing and content creation agency that specialises in providing social media management & solutions,…

6 Sep 2013 • Practice Management

Taking Time Out – The Bigger Picture

Former Technical Director at Practice Plan, Graham Penfold talks about the importance of taking some time out to look at the bigger picture. With the arrival of my 60th birthday and the departure of my…

30 Aug 2013 • Practice Management

Transparency Equals Trust

Les Jones, Marketing Director at Practice Plan, explains why it’s every dentist’s responsibility to make sure patients are well-informed. I recently stopped off at a well-known tyre chain to get my car tyres checked. On the…

23 Aug 2013 • Marketing and Design, Practice Management

How To Recruit More Patients Onto Plans – Part Two

In the second of two blog posts covering recruiting more patients onto your plan, Former Technical Director at Practice Plan, Graham Penfold, looks at using incentives, marketing and training. To incentivise your staff towards recruiting…

16 Aug 2013 • Practice Management

How To Recruit More Patients Onto Plans – Part One

In the first of two blogs, Former Technical Director at Practice Plan, Graham Penfold, focuses upon getting started and effective communication. Dentists often comment that they would like to recruit more patients onto their practice…

9 Aug 2013 • Practice Management

The Reasons Why My Hairdresser Visited Six Dental Practices – By Ashley Latter

Ashley Latter, one of the most sought-after speakers and coaches on the UK dental scene, shares the reasons behind why his hairdresser visited six dental practices… Yesterday, I was having my haircut and I noticed…

2 Aug 2013 • Our News

The Challenge, The Fundraising, And Why It’s Worth It – My Bridge2Aid Dental Volunteering Programme journey! By Carrie Hancox

I’m currently working as a Regional Support Manager for Practice Plan, but my career in dentistry started out as a dental nurse many moons ago! Louise (a friend and trained Dental Therapist) and I worked…

26 Jul 2013 • Practice Management

The Importance Of Communication – Do You Have A Learn And Act Culture?

Les Jones, Marketing Director at Practice Plan, takes a moment to explain why having a ‘learn and act culture’ is so vital within the dental practice. Not so long ago I met a business colleague…

19 Jul 2013 • Marketing and Design

Marketing – Don’t Lose The Plot!

Former Technical Director at Practice Plan, Graham Penfold explains why a firm hand is required when marketing your dental practice. As tough economic conditions persist, an increasing number of practices are expanding their marketing operation,…

12 Jul 2013 • Practice Management

Interacting With Your Patients – The Confidence Conundrum

Nigel Jones, Sales Director at Practice Plan, looks at the topics that arise in his visits to practices. This month he looks at the issue of confidence in respect of dentists’ interactions with patients. Even…

5 Jul 2013 • Practice Management

RABBITRABBITYAPYAPJABBERJABBER BUNNYBUNNY! – More Talking Means More Ideas!

The title doesn’t really give much away, right? Les Jones, Marketing Director at Practice Plan, shares how stimulating debates and discussions with your teams can stimulate ideas to help your practice grow. How do you…

28 Jun 2013 • Blog, NHS

NHS Contract – In A Perfect World

Former Technical Director at Practice Plan, Graham Penfold takes some time to let us know what he would like to see from the new NHS contract. NHS dentistry cannot be said to have been graced…

21 Jun 2013 • Blog, NHS

Mild Expectations – Thoughts On The New NHS Contracts

Nigel Jones, Sales Director at Practice Plan, takes some time to share what he would like to see from the new NHS contract. The challenge of coming up with a new contract for NHS dentistry…

14 Jun 2013 • Marketing and Design

Communication – What’s Your Signal To NOISE Ratio?

Les Jones, Marketing Director at Practice Plan, shares the key to all communications – SIMPLICITY! Consider these two questions… Would you care to partake in a receptacle (made of china) of hot beverage made from…