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25 Jul 2014 • Blog, Marketing and Design

Is Your Social Media Etiquette up to Scratch?

Believe it or not there is some etiquette to how the big wide world of social media works. Here, social media agency ApexHub discuss what they consider to be bad social etiquette (or ‘netiquette’) and…

18 Jul 2014 • Our News

Why You Can’t Afford to Miss This Year’s Practice Plan Workshop Tour!

After seeing this year’s speaker, Joy Marsden, in action for ourselves, here’s an insight into why the Workshop Tour is shaping up to be an unmissable series of events. When brainstorming themes for the Workshop…

11 Jul 2014 • Practice Management

Strawberry Cake and the Halo Effect

From her experience of visiting hundreds of practices all over the UK, Regional Support Manager Emma Sillars discusses why first impressions really do count and how you can polish up on yours! A recent study…

10 Jul 2014 • Our News

Practice Plan Supports Concerns Over Recent GDC Advertisement.

Following the recent publication of a full-page advertisement in The Telegraph newspaper on 4th July which appears to encourage patients to bypass local resolution in favour of engaging with the dental complaints service (DCS), Practice…

4 Jul 2014 • Practice Management

When Does Monitoring Become Snooping?

Employment law and HR specialists, Peninsula Business Services, are here to let you know how far you can monitor your staff.

27 Jun 2014 • Marketing and Design, Practice Management

Help – There are Gaps in my Appointment Book!

Kevin Rose takes a look at how to look at an issue from a different perspective when trying to fill your appointment book! One thing I’ve noticed from being out in the field and spending…

20 Jun 2014 • Our News

Success at the Bolton Practice Managers’ Conference

After the success of the first Practice Management Conference in Bolton on the 6th June, we caught up with Event Organiser Ruth Martin to find out a little bit more.

13 Jun 2014 • Marketing and Design

A Wig, a Scooter and a Lap of the Office

The year was 2001 and I was working at one the most respected design agencies in the North West, if not the UK at the time, Tucker Clarke Williams (TCW), and I loved every minute of…

6 Jun 2014 • Practice Management

Five Reasons Why You Should Have a Treatment Coordinator

We’ve asked treatment coordination expert Laura Horton to discuss the importance of having a Treatment Coordinator (TCO) in your practice and to provide us with an insight into all of the amazing benefits that are…

23 May 2014 • Blog, Marketing and Design, Practice Management

Low Cost Ideas For Attracting New Patients

Les Jones, Marketing Director at Practice Plan, shares some low-cost ideas on how to attract new patients to your dental practice. 1. Networking The first thing you need to do is ‘get out there!’ and…

16 May 2014 • Practice Management, Our News

Calling all Practice Management Teams!

The Bolton Practice Management Conference is only a couple of weeks away and the preparations are well underway. The speakers are lined up and ready to go and the topics are already getting people talking.…

9 May 2014 • Marketing and Design, Practice Management

The Price Is Right!

The importance of positioning your prices correctly (as well as making sure you’re meeting GDC standards) – a handy tip from Regional Support Manager, Emma Sillars. Last year, a new series of GDC standards were…

2 May 2014 • Practice Management, Our News

Five Top Tips To Improve Your Front Desk Team!

The front desk team are the shop window for your practice, so it’s vitally important that they are giving patients the right impression. Emma John, award-winning Practice Manager and customer service expert, is passionate about…

25 Apr 2014 • Practice Management

Are You Suffering With Employee Lateness?

Fear not! Peninsula Business Services are on hand to offer some sound advice on the policies and procedures to look at taking when dealing with regular and repeat offenders of lateness.

11 Apr 2014 • Marketing and Design, Practice Management

Full English Please!

Enjoying time together with breakfast or lunch and offering practice managers the opportunity to discuss an array of business issues, everyday challenges, marketing initiatives, plus lots more, Amy D’Arcy-Burt, Regional Support Manager at Practice Plan,…

4 Apr 2014 • Our News

We Made It!

CEO of Bridge2Aid, Mark Topley updates us on the success of reaching their £50,000 target following the launch of their urgent appeal. Hopefully you’ll have heard that we successfully reached our Urgent Appeal target of…

28 Mar 2014 • Blog, Marketing and Design, Practice Management

Have you heard about the new Facebook for businesses?

This week, social media gurus ApexHub fill us in on the recent changes to Facebook for business pages and how users of business pages can benefit from them! So, it may not be a brand-new…