Blog

Management Made Easy!

Kevin Rose looks at how breaking down your management and leadership responsibilities into bite-sized chunks could help make the management of your practice easier.

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Be Clear About What You Expect of Team Members

Here’s this week’s top tip, straight from dental business consultant, Sheila Scott: “Be clear about what you expect of team members.” “It may sound simple, but how many of you aren’t getting what you want…

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How Attitude Affects Morale

Do you have an employee who’s negative attitude is affecting the rest of your team, but you’re not quite sure how to deal with them? Well, don’t fret! Peninsula Business Services are on hand to…

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It’s All About Data Capture

It’s all about data capture! Many practices aren’t aware of how important it is to have a data capture process in place, so this week Chris Barrow shares an excellent case study to reinforce why…

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When inspiration strikes…

Every once in a while, you have a day where you feel parts of your brain kicking into action that have lain dormant for weeks (or in my case, months or even years). I had…

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Do You Know Your Numbers?

Ashley Latter explains why it’s important to make sure you know your costs when it comes to your pricing structure. Have you ever been in the situation where you’ve been quoting a patient and, before…

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Privacy – It’s About the Strategy, Not the Settings!

Take a minute to think about it… What would happen if one of your staff members were to put an incriminating photograph or status on their Facebook profile, which wasn’t an appropriate representation of how…

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Assess the Issues

‘Measure new Enquiries’ is today’s top tip courtesy of Richard Collard from Medenta.

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Learn How You Can Provide Seamless Treatment Coordination to Each and Every One of Your Patients!

Treatment coordination experts Laura Horton and Michael Bentley, from Horton Consulting, share their five top tips on how you can be the best Treatment Coordinator (TCO) that you can be!

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What’s Important When Patients Buy From You?

This week our ‘top tip’ comes from a man who knows all there is to know about selling – Ashley Latter.

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Read All About It!

I believe that the main reason why practices do not write newsletters is based upon not knowing what to write and who to include. The first part of doing a newsletter has to be scheduling…

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Turn Your Patients into Fans.

Laura Horton explains how going above and beyond expectations is the key to creating dedicated fans and attracting new patients to your practice.

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