Podcasts

Practice Management Dental Landscape Mental Health Marketing and Design NHS Wesleyan Financial Services Finance Life stories Dentistry Confidence Monitor Our News Covid-19

28 Aug 2018 • Podcasts

How to succeed in an environment of increased regulation and complaints

Stephen Hudson discusses the increased anxiety and fear of complaints within the dental profession in relation to his book, ‘The dentists survival guide’. What you’ll hear: The factors that influenced the creation of the book…

21 Aug 2018 • Podcasts, Practice Management

Why dentists find discussing fees challenging

Ashley Latter explains the reasons why many dentists find it difficult to discuss fees with patients. He suggests easy to implement ways to overcome these difficulties and illustrates what can happen if you don’t. What…

14 Aug 2018 • Podcasts

NHS dental contracts – what are my rights and obligations?

Thomas Coates explains the different types of NHS contract, who can hold them and how they can be transferred or sold. He also considers what happens when someone decides to give up an NHS contract. …

7 Aug 2018 • Podcasts, Practice Management

How to see what your patients see

Business Coach Carol Groombridge explains why it’s important to take a step back and look at your practice as a patient would. Sometimes the little things that you don’t notice can be the things that…

31 Jul 2018 • Podcasts, Practice Management

The effect of regulation on dentists today

John Milne takes you through regulation in dentistry today and the effect it has on the lives of practising dentists and on patient care. What you’ll hear: The future for regulation in terms of the…

24 Jul 2018 • Podcasts, Practice Management

How to unlock hidden profits in your practice

Andy McDougall explains why numbers should be at the heart of everything you do and explains how to make sure your practice reaches its full financial potential. What you’ll hear: An overview of where unlocked…

23 Jul 2018 • Podcasts

Sheila Scott reads her book aloud

In her own insightful and compelling fashion, Sheila Scott puts her finger on one of the most important truths for anyone who aspires to be a successful dentist or to run a successful dental practice.…

17 Jul 2018 • Podcasts, Practice Management

Must do’s when running a referral service

As practice manager in a thriving referral practice, Lisa Bainham shares her advice on how to build a successful referral service. What you’ll hear: How to build your reputation Things to consider when communicating with…

10 Jul 2018 • Podcasts

How to build great teams

Chris Barrow talks about what defines a great team, how the employer and employee definition of a great team can be different and the best way to resolve this. What you’ll hear: What makes great…

3 Jul 2018 • Podcasts, Practice Management

The latest changes to Employment Law

Employment Law solicitor, Sarah Buxton, talks through the most recent changes to Employment Law and how these will impact dental practices and teams. What you’ll hear: How GDPR is impacting employment matters Information about sexual…

2 Jul 2018 • Podcasts

What the rollout of the new contract really means for NHS dentistry

Nigel Jones talks to Eddie Crouch about the rollout of the revised NHS England contract. They discuss the impact that Brexit may have on the planned timescales for rollout and what he thinks it will…

28 Jun 2018 • Podcasts, Practice Management

The key to multi-site communication

Nathan Wallis talks to Les Jones about how multi-site practices and corporates should organise their communications to ensure efficiency, effectiveness and employee engagement. What you’ll hear: The importance of effective communications in any workplace, particularly…

26 Jun 2018 • Podcasts, Practice Management

A guide to setting up associate agreements

Sarah Buxton explains how to set up an associate agreement and exactly what it needs to include. What you’ll hear: The pros and cons of hiring an employed or self-employed associate What should be included…

19 Jun 2018 • Podcasts

Discussing patient care with John Milne

Nigel Jones and John Milne, Senior Dental Adviser to the CQC have a frank and wide ranging conversation about patient care in dentistry today. What you’ll hear: How the involvement of the CQC in dentistry…

16 Jun 2018 • Podcasts

Why I resigned from the prototype programme

Nigel Jones talks to Joe Hendron about his decision to withdraw his practice from the prototype programme earlier this year and why he also decided to write an open letter to Jeremy Hunt explaining the…

12 Jun 2018 • Podcasts, Practice Management

The benefits of investing in your team

Zoe Close explains the reasons to invest in developing your team, even if it’s an established one. She illustrates how continued training will benefit both them and the whole practice.

5 Jun 2018 • Podcasts

What to measure in practice to ensure you’re successful

Business Coach Carol Groombridge explains what you need to be monitoring in your practice in order to be sure you’re meeting your sales objectives, and the best way in which to do this.

29 May 2018 • Podcasts, Practice Management

Get yourself CQC inspection ready

Pat and Clare explain the latest updates from the CQC, offering guidance on what you should be doing in your practice in light of these updates and share their top tips for a successful inspection.