Podcasts

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22 Oct 2019 • Podcasts, Mental Health, Dentistry Confidence Monitor

Discussing the results of the latest Dentistry Confidence Monitor survey

Eddie Crouch shares his thoughts on the results of the survey and discusses what they mean for the profession going forward.

15 Oct 2019 • Podcasts, Practice Management

How to handle complaints in your practice

Lesley talks about the different types of complaints you might receive in practice. She discusses the ways in which you can deal with them to stop them escalating and benefit your practice in the long…

1 Oct 2019 • Podcasts

How embracing digital dentistry grew my revenue by 33%

Marcos White explains how he increased his revenue by over a third by committing to digital intraoral scanning. He also shares the other positive impacts it has had on both his team and patients.

24 Sep 2019 • Podcasts

Nigel Jones shares his thoughts on the 2019 Dentistry Confidence Monitor results

Nigel Jones, Sales and Marketing Director at Practice Plan, shares the results of the latest Dentistry Confidence Monitor survey. He explains what the survey asked and looks at the themes revealed in the answers. Nigel…

10 Sep 2019 • Podcasts

Improve your CSR, improve your business

Mark Topley unpacks the subject of CSR in a straightforward, engaging way that will leave you feeling inspired and knowing what you can – and should – do to make your CSR better. He also…

3 Sep 2019 • Podcasts, Practice Management

How to radically increase your profits with facial aesthetics

The success of any dental practice relies on the three concepts of attraction, conversion and retention of patients. If you can master all three and apply them to facial aesthetics, you’ll be able to turbo-boost…

13 Aug 2019 • Podcasts, Practice Management

The benefits of creating a good working culture in your practice

HR and employment specialist, Sarah Buxton explains how creating a good working culture in your practice benefits both the practice and the team. She talks about what constitutes a good culture and the ways in…

6 Aug 2019 • Podcasts

Effective financial management

Edd Jones explains why paying attention to the financial performance of a dental practice is fundamental in planning for future success and how it enables practice owners to maximise profitability and the value of their…

30 Jul 2019 • Podcasts, Dental Landscape

Why the profession isn’t retaining young dentists full time

Eddie Crouch talks to Nigel Jones about the future of dentistry in light of the number of young dentists who are moving away from the traditional ‘full time’ career in dentistry, Often choosing to work…

16 Jul 2019 • Podcasts, Dental Landscape

What does the future hold for dentistry?

It seems that there is never a year in which we don’t observe change in the business of dentistry and 2019 has been no exception to this rule. Chris Barrow shares with Les Jones his…

9 Jul 2019 • Podcasts

Five ways in which digital intraoral scanning has changed the way we run our practice

Marcos White shares the ways in which investing in an intraoral scanner has transformed his business. He talks about the positive affect on his team and the difference it’s made to the patients. He also…

2 Jul 2019 • Podcasts

What the rollout of the new contract really means for NHS dentistry

Nigel Jones talks to Eddie Crouch about the rollout of the revised NHS England contract. They discuss the impact that Brexit may have on the planned timescales for rollout and what he thinks it will…

25 Jun 2019 • Podcasts

Does being a prototype have an impact on the value of a practice?

Dentist Paul Worskett and Richard Holmes from Dental Partners discuss the general factors affecting the value of a practice and what impact being a prototype has from the perspective of a buyer and a seller.…

11 Jun 2019 • Podcasts

Discussing the latest market report from Christie & Co in relation to practice goodwill values

Paul Graham, head of Dental at Christie & Co shares details of their latest report with Nigel Jones. They discuss market composition, the UK dental workforce and operational benchmarking of practice costs. Paul also gives…

4 Jun 2019 • Podcasts

The rewards and risks of using social media in your practice

Mark Oborn discusses the benefits to both your practice and your patients of having a well-managed social media presence. He also addresses the risks and shares his expert advice for mitigating these risks. What you’ll…

28 May 2019 • Podcasts, Practice Management

Sarah Buxton discusses the latest developments in employment law

Employment and HR specialist, Sarah Buxton shares details of the latest changes to Employment Law. She discusses a range of themes including employment status, harassment in the workplace and GDPR in the context of how…

21 May 2019 • Podcasts, Marketing and Design

The importance of targeting your audience when creating marketing material

Laura Weaver discusses the dangers of producing marketing material with ‘catch all’ message and shares her expert advice for creating targeted messages to achieve the best return on your marketing spend.

30 Apr 2019 • Podcasts, Marketing and Design

Cybercrime – what you need to know

Tracy Pound explains the risk of cybercrime to smaller businesses and discusses strategies to minimise the risk to your practice. She also shares advice for you and your team on best practise for keeping your…